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Transport Analyst job at Q-Sourcing Limited | Apply Now

Are you looking for Procurement Jobs in Uganda 2024? If yes, then you might be interested in Transport Analyst job at Q-Sourcing Limited

Kampala, Uganda

Full-time

Deadline: 

3 Jun 2024

About the Organisation

Q-Sourcing is a leading HR and business process outsourcing firm that provides comprehensive staffing solutions, workforce management, and consultancy services. They cater to diverse industries including energy, telecommunications, logistics, manufacturing, and agriculture. Renowned for their tailored approach, Q-Sourcing focuses on enhancing organizational efficiency and effectiveness through innovative human resource practices and cutting-edge technology. With a strong commitment to excellence, they support businesses in achieving their goals by offering expert recruitment, training, payroll management, and compliance services.

Job Title

Transport Analyst job at Q-Sourcing Limited

Job Description

The Transport Analyst will be reporting to the System Analyst, supporting the attainment of our client’s strategy by handling all duties and responsibilities included

Duties and Responsibilities

Data Mining

  • Acquiring raw data from tracking systems.

  • Interacting with clients to verify report needs.


Data Analysis

  • Inspecting and identifying data errors.

  • Transforming data.

  • Operate a 24/7 help desk ticketing system, logging all customer issues.

  • Modelling tables, roots, graphs and trends.

  • Cleaning and correcting errors.


Customer Service

  • Proactively check that all fault alerts are up to date and customers are receiving them.

  • Make a fault-alerting schedule.

  • Set spot checks.

  • Schedule updates & test monthly.

  • Geo-fence all border districts and create entry alerts

  • Schedule border district entry alerts.

  • Save & geo-fence POIs of client site in wiatag accounts, for CSO directions, to reduce MTTR.


  • Schedule preventive maintenance for customers with FLS & Dashcam.

  • Test Email/SMS/ WA alerts once a month, to ensure they work.


Report Presentation.

  • Data visualization.

  • Making reports in word, Power point and excel, power -BI

  • Prepare analyzed report

Reporting System Errors.

  • Analyzing the last valid point for all fleet on the tracking systems.

  • Prepare Monthly Data analyst report.

  • Fuel reporting

  • Checking that units and sensors are constantly reporting in real time.


Other responsibilities

  • Manage and enforce company customer service policy.

  • Enforce Incident Management Process and Problem Management Process

  • Managing driver database

  • Routine Odometer synchronization

  • Analyzing fuel drops.

  • KYC – Know Your Customer to understand their needs so to customize client account appropriately.

  • After Sales Services & Customer Service.

  • Repeat Sales, Upsells & Cross sells.

  • User Training & Troubleshooting.

  • Any other duties as assigned to you by the supervisor and or top Management.

Qualifications and Competencies

  • Degree in Transport and Logistics Management


Technology Skills

  • Programming languages such as Python, SQL, and R

  • Data mining

  • Microsoft Excel

  • Knowledge of data visualization tools

  • Google Analytics

  • Knowledge of artificial intelligence for analytics

  • Power -BI

  • Data modeling



  • Extraction, transformation, and loading


Added Advantage

  • Math (statistics and probability)

  • Problem solving and troubleshooting.

  • Pattern and trend identification.

  • Data mining and data QA.

  • Microsoft Excel.

  • Good communication Skills

  • Good attitude

  • Good customer care

  • Attention to Detail

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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