Related Jobs
.png)
.png)
Related Jobs
Related Jobs
Share this Job
Trading Services Specialist job at Alpaca | Apply Now
Remote, OR, USA
Full Time
Are you looking for Remote Finance jobs in 2025 today? then you might be interested in Trading Services Specialist job at Alpaca
About the Organisation
Alpaca is a California-based brokerage infrastructure technology company and self-clearing broker-dealer offering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more. With over $170 million in funding, Alpaca operates globally, serving a variety of financial institutions including broker-dealers, investment advisors, hedge funds, and crypto exchanges. Known for its developer-friendly API, Alpaca is committed to open financial services, innovation, and maintaining a strong, diverse, and globally distributed team.
Job Title
Trading Services Specialist job at Alpaca
Alpaca
Job Description
The Trading Services Specialist will act as the key contact for Alpaca's enterprise-level clients, focusing on electronic trading coverage. This role involves delivering technical and operational support, ensuring the smooth execution of trades, maintaining FIX sessions, and assisting with OMS functionality. The specialist will monitor trading activity, manage corporate actions, and ensure compliance with regulatory standards. Additionally, the role includes gathering client feedback, contributing to product improvement, and identifying potential risks in trading processes.
Duties, Roles and Responsibilities
Provide support via phone, email, and chat for issues related to account management, order execution, and FIX sessions
Build and maintain strong relationships with enterprise clients
Monitor trading activities, detect anomalies, and provide alerts and solutions
Offer guidance based on market developments and infrastructure updates
Manage corporate actions like dividends, stock splits, and mergers
Collaborate with trading desks, IT, operations, and compliance teams
Ensure adherence to regulatory policies and internal standards
Gather client feedback and support continuous service improvements
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Finance, Business, Economics, or related field
2–3 years of experience in brokerage operations or related fields
Experience with trading services, customer support, and client relationship management
Familiarity with equities trading platforms and FIX protocol; options trading knowledge is a plus
Must possess or be willing to acquire JSDA Sales Representative Class 1 within 3 months
Strong interpersonal and communication skills in both English and Japanese
Ability to work independently in a dynamic, fast-paced environment
High standards of ethics and confidentiality
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
