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Job Summary

Job Title:
Systems Navigator
Employer:
Uganda Key Populations Consortium
Location:
Country:
Contract Type:
Full-time
Job Category:
Information Technology Jobs
Number of Positions:
1
Deadline:
Wednesday, 24 January 2024

Related Jobs

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8 May 2026
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30 April 2026
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Kampala, Uganda

The Uganda Key Populations Consortium (UKPC) is a nationally recognized umbrella organization that unites and empowers networks of key populations, including sex workers, people who use drugs, men who have sex with men, transgender persons, and other marginalized groups, with a mission to amplify their voices, advocate for their rights, and improve access to health, legal, and social services. Since its establishment, UKPC has earned a strong reputation for community-led advocacy, evidence-based programming, and meaningful engagement with government and development partners, playing a critical role in shaping inclusive public health policies in Uganda.

UKPC fosters a work culture rooted in dignity, diversity, empowerment, and solidarity, providing a supportive environment for professionals, peer educators, and activists committed to human rights and social justice. The organization offers impactful job opportunities and consulting roles across advocacy, community mobilization, research, and program management, with flexible and inclusive work arrangements.

Through innovative grassroots engagement models and capacity building of member networks, UKPC has expanded its influence across Uganda, leveraging data, storytelling, and policy dialogue to drive change. Its core values of equality, respect, accountability, and participation guide all operations, while its CSR efforts focus on stigma reduction, empowerment of vulnerable communities, and health systems strengthening. More information is available on their website at www.ukpc.org.ug.

Full-time

Deadline: 

24 Jan 2024

Systems Navigator job at Uganda Key Populations Consortium

Uganda Key Populations Consortium

Job Description

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

Project Background
Uganda has made significant strides in addressing Key Population (KP) challenges, especially in areas related to HIV, TB, and Malaria, supported by a nexus of government departments, development partners, and KP communities. However, a glaring gap exists in the centralised and harmonised data collection, management, and utilisation, affecting programming efficiency, evidence-based decision-making, and effective resource allocation.
The recent challenges experienced during the COVID-19 pandemic underscored the pressing need for a unified, reliable, and accessible data system. Disparities in data sources, the absence of verifiable datasets, and a focus on client enrolment rather than addressing human rights barriers have created a complex data landscape.
Recognising this, UKPC, in collaboration with UGANET & HRAPF, is spearheading the IKIS initiative. This system is envisioned to centralise, streamline, and enhance KP data management, ensuring a holistic approach to HIV, TB, and Malaria intervention strategies.

Project Objective
• IKIS aims to create a unified platform for KP data collection, management, and coordination in Uganda. It seeks to bridge the existing data gaps, provide a reliable one-stop data hub, and build a robust body of knowledge to guide future KP-focused programming. By centralising data, the system also hopes to bolster the evidence-based approach to KP intervention strategies, enhancing effectiveness and impact.

System Features & Utility
• Centralised Database: A comprehensive repository containing information ranging from client enrolment, care, and outreach to human rights-related barriers, ensuring data is easily accessible and up-to-date.
• Stakeholder Accessibility: Designed to be used by a broad spectrum of stakeholders, from government agencies and development partners to KP communities and academia.
• Harmonisation: Addressing discrepancies in data sources, IKIS will streamline and unify disparate datasets, eliminating contradictions and ensuring data integrity.
• Human Rights Focus: Unlike other systems, IKIS will capture data not just on disease intervention but also on human rights barriers, ensuring a more comprehensive understanding of KP challenges.
• Capacity Building: In addition to data management, IKIS will act as a platform to enhance data collection capacities within the KP constituencies, fostering a culture of evidence-based decision-making.

Purpose of the IT Officer Role
• UKPC wishes to hire a Systems Navigator to manage the technical dimensions of the Integrated KP Information System (IKIS), ensuring robust system performance, security, and seamless user experience.

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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Key Duties and Responsibilities

  • System Development and Deployment

  • Collaborate with the technical team in the development, testing, and installation of IKIS.

  • Validate system configurations to ensure they meet project requirements and user needs.

  • System Maintenance & Updates

  • Oversee regular system diagnostics to ensure optimal performance.

  • Implement system updates, enhancements, and patches as necessary.

  • Technical Support & Troubleshooting

  • Serve as the primary point of contact for all system-related queries and issues.

  • Diagnose and resolve technical challenges, ensuring minimal downtime.

  • Training & Capacity Building

  • Organise and lead training sessions for staff and stakeholders on IKIS navigation, functionality, and best practices.

  • Develop user manuals and training materials to aid self-paced learning.

  • Security & Compliance

  • Monitor the system for security breaches and vulnerabilities.

  • Ensure adherence to data protection policies and best practices.

  • System Documentation

  • Maintain comprehensive documentation related to system configurations, updates, and user guides.

  • Document and report system errors and resolutions for future reference.

Systems Navigator job at Uganda Key Populations Consortium

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications and Work Experience

Educational Qualifications

  • A bachelor's degree in Information Technology, Information Systems, Health Informatics, Computer Science, or a related field. Relevant certifications will be an added advantage.


Experience

  • Minimum 3 years of experience in system development, installation, and maintenance.

  • Experience in troubleshooting software and hardware issues.

  • An experience in DHIS2 software is an added advantage

Candidates who fit the above criteria should send their updated curriculum vitaes and cover letters to opportunities@ugandakpc.org

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