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Supervisor, Know Your Customer, Customer Due Diligence & Enhanced Due Diligence job at PostBank | Apply Now
Kampala, Uganda
ostBank Uganda is a leading financial institution committed to providing accessible, affordable, and innovative banking solutions that cater to individuals, businesses, and government entities. With a strong reputation built on reliability and customer trust, PostBank has earned recognition for its inclusive banking services, particularly focusing on underserved populations, offering a range of products including savings, loans, and mobile banking. The bank fosters a work culture centered around integrity, collaboration, and customer satisfaction, offering employees opportunities for growth and development in a supportive and inclusive environment.
Founded in 1996, PostBank has evolved to become a significant player in Uganda's banking sector, adapting to technological advancements to better serve its customers through mobile banking, digital financial services, and innovative payment solutions. With a widespread network of branches and agents across the country, PostBank serves millions of customers, including those in remote and rural areas. Driven by core values of accessibility, innovation, and trust, PostBank is dedicated to corporate social responsibility efforts that focus on financial literacy, community development, and environmental sustainability. For more information, visit www.postbank.co.ug.
Are you looking for Bank Jobs in Uganda 2024? If yes, then you might be interested in Supervisor, Know Your Customer, Customer Due Diligence & Enhanced Due Diligence job at PostBank
Full-time
Deadline:
5 Apr 2024
Supervisor, Know Your Customer, Customer Due Diligence & Enhanced Due Diligence job at PostBank
PostBank
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
The job holder is responsible for ensuring that the institution’s business and conduct fully complies with all the relevant AML/ CFT and Sanctions laws, in relation to customer, staff and service provider onboarding and ongoing customer due diligence.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Ensuring that both internal and external customer relationships are maintained with a risk-based approach as per the existing policies and procedures and in line with the AML/CFT program in place.
Ensure accuracy of KYC/CDD information collected by the bank and tracking all related reviews and updates as per the policies and requirements in place.
Respond to queries and provide advice to branches on AML related queries including KYC/CDD issues on client types, structures, risk levels and monitoring cycles.
Propose and review parameters for automated customer risk profiling at on boarding and on an ongoing basis.
Ensure customer screening at on boarding and on an ongoing basis to and ensuring that all identified issues are reported to Management in a timely manner.
Initiate updates to the AML/CFT and Sanctions Policies and the related procedures and processes based on the results of the risk assessment.
Provide the necessary support to the transaction monitoring and sanctions screening officers to ensure closure of identified issues with proper CDD/EDD information.
Ensure proper record keeping of all customer information shared throughout the relationship, queries and Enhanced Due Diligence documents completed on the customers.
Ensure that Enhanced Due Diligence on High-Risk Relationships is conducted timely as per the policies and requirements in place.
Perform planned activities and support the Manager AML/CFT and Sanctions Compliance to ensure proper implementation of the AML/CFT program.
Serving as a contact point within the Bank for compliance queries from staff members.
Prepare monthly compliance reports properly detailing KYC, CDD and EDD updates.
Ensure own compliance to the Bank’s code of Conduct which includes but not limited to adhering to AML/CFT requirements.
BUSINESS BEHAVIOURS & FINANCIAL RESPONSIBILITY
Ensure optimum utilisation of the allocated budget and that payments to third party vendors for compliance systems and tools are aligned with actual consumption.
Ability to work under pressure in a fast-paced environment.
The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
Ability to demonstrate a positive image and a role model of PBU’s values and leadership behaviours.
A sense of ownership and pride in performance and its impact on the company’s success.
Must be a person of impeccable integrity


SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
Bachelor’s degree in a discipline relevant to the role.
Professional qualification or training in Risk management or Compliance is added advantage.
At least five (5) years’ experience in Banking or financial consultancy services, with three years in a field(s) associated with risk management, compliance, or Finance.
A proactive attitude: an individual who maintains the highest professional standards to ensure the company is not in a position of risk.
Ability to build supportive relationships with different groups across the company.
Ability to consistently demonstrate initiative and confidence in day-to-day dealings with Management.
THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION
• Detailed CV.
• A cover letter.
• Copies of academic documents.
MODE OF APPLICATION
• Online applications addressed to Chief Human Resources Officer, PostBank Uganda.
• Send application to hr@postbank.co.ug with job title as subject.
• Only shortlisted candidates will be contacted.
PostBank Uganda is an equal opportunity employer.

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