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Kampala, Uganda

Full-time

Deadline: 

December 29, 2023 at 2:00:00 PM

Apply Now

About the Organisation

True North Ltd started operations in 2008 under the name Efrivo Services Ltd as an IT & Management consultancy services company. In June 2011, it rebranded under the trade name True North Consult Ltd to reflect its current focus on People Management Advisory Services.
We are proud to be the only people management consultancy in Uganda that is run by qualified Human Resource Management Professionals.

Our niche is in the provision of bespoke management services to organizations of all sizes. The company has a network of over 15 consulting partners with over 10 years hands-on experience in their respective areas of expertise.

Because we are small, every customer is big, therefore you are guaranteed dedicated effort and service from highly qualified and experienced resources.

Job Title

Software Analyst job at True North Consult Ltd

Job Description

Applications analysts serve as part of an organizations’ IT team, taking an analytic role to ensure that the computer application systems being used are meeting the needs of the organization. Aside from simply analyzing existing systems, this can also mean designing, developing, and implementing their iterations and replacements to try and better meet the goals of the organization, too. The purpose of this role also include the analysis, diagnosis, and resolution of application errors and problems.

Primary role is to ensure that software, applications, data and information required by all stakeholders is available, and working as specified. The primary focus is on the Paytronix Lottery System (PLS), RNG, IVS and related Sage operational systems.

Duties and Responsibilities

Key Performance

Indicators

Management Information Systems

  • Develop and analyze systems that are to be used by the employees and the managers of the company.

  • Develop strategies that are to be used in implementation of software and hardware systems in the organization.

  • Look after the maintenance of the computer systems and make sure that all the departments are functioning properly.

  • Collect necessary specifications for each department and make sure that their requirements are met.

  • Look after the purchase of the software and hardware systems and plan proper budget and quotations for the systems.

  • Provide training and necessary assistance for the employees involved in implementation and maintenance of the software systems.

  • Perform periodic maintenance and servicing of MIS system to improve operational efficiency.

  • Monitor MIS performance regularly to avoid unplanned outages and down times.

  • Provide customer support for Application issues, network problems and software installations.

  • Plan and manage upgrades of hardware and software systems.

  • Track and monitor security of hardware and software systems.

  • Recommend and implement new technology solutions to improve productivity.

  • Develop and implement MIS policies to ensure data accuracy and security.

  • Develop and implement standardized MIS procedures across all business applications.

  • Develop process improvements for increased efficiency and cost effectiveness.

Qualifications and Competencies

Technical Knowledge and Skills

  • Should be proficient working with all types of operating systems such as Android, Microsoft, Linux, Unix, DOS, etc.

  • Should understand the specifications of the software to be installed in the computers and make necessary pre-installations

  • Ability to troubleshoot any kind of systems related problems and maintain security of the systems

  • Proficient working with the office applications, ERP software, communications systems, etc.

  • Expertise in planning and maintaining enterprise hardware and software

  • Ability to accept challenges and tackle difficult situations and meet the expected goals

  • Focused on best practices and models that are used in the industry and can be helpful in meeting the expectations of the employees

  • Good project management skills and ability to pay attention towards the qualitative and quantitative aspects

  • Experienced in managing information systems projects


Competencies

  • Excellent understanding of the organization’s goals and objectives.

  • Knowledge of applicable data privacy practices and laws.

  • Good project management skills

How to Apply

To apply, please send your resume and cover letter to Exechire@truenorthafrica.com with subject line Software Analyst before 4th December 2023.

All applications shall be acknowledged as recieved but only shortlisted candidates will be contacted.
All applicants should share their CV's and Cover Letters in PDF or MS Word STRICTLY

Apply Now
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