Share this Job

Kampala, Uganda

Full-time

Deadline:

10 Nov 2023

Old Mutual Limited is a pan-African investment, savings, insurance, and banking group. It is listed on the Johannesburg Stock Exchange, the Zimbabwe Stock Exchange, the Namibian Stock Exchange and the Botswana Stock Exchange.

Learn more about this organisation

Old Mutual Jobs

Service Provider Relations Officer Medical UIC job at Old Mutual

Old Mutual

To outsource, establish and maintain a network of contracted services provider country wide to form a predictable networked supply chain in a cost effective manner that enhances a good working relationship between the company and the affiliated service providers.

To outsource, establish and maintain a network of contracted services provider country wide to form a predictable networked supply chain in a cost effective manner that enhances a good working relationship between the company and the affiliated service providers.
Strengthen UAP relationship with medical service providers by regular structured visits.
Come up with a quality assurance strategy to improve quality of services received by UAP OM clients.
Lead price negotiations to ensure the UAP OM gets favorable rates in the market.
Conduct and coordinate training for the Service providers about the minimum expectations from UAP OM.
Lead by example and shape the Company’s culture towards customer’s service excellence
Solicit for and negotiate service provider prices.
Follow up on service provider payments and reconciliations.
Timely sharing of providers’ remittances and payment advises.
Build relationship with the service providers in order to enhance customer loyalty.
Collect market intelligence on provider practices
Follow up on customer services issues