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Senior Service Supervisor job at Newrest | Apply Now
Uganda
Full Time
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Senior Service Supervisor job at Newrest
About the Organisation
Newrest Uganda Inflight Services Limited is a prominent provider of inflight catering and services to airlines operating in Uganda and across East Africa. With a mission to deliver high-quality, safe, and innovative meal solutions, Newrest Uganda strives to exceed the expectations of its clients and passengers through exceptional service and culinary expertise. The company is recognized for its reliability and excellence in inflight catering, earning a strong reputation in the aviation industry.
Newrest Uganda fosters a collaborative and dynamic work culture, emphasizing employee growth, inclusivity, and the value of teamwork. It offers job opportunities in various operational areas, providing a supportive and flexible work environment. Since its establishment, the company has grown significantly, adapting to the evolving needs of the aviation sector and embracing innovation in its business model, ensuring operational efficiency and client satisfaction.
Newrest Uganda has expanded its reach across the region, maintaining a robust presence in the East African market. Core values such as quality, safety, sustainability, and customer focus drive the company’s operations. Through its CSR initiatives, Newrest Uganda contributes to local community development, supporting education, health, and environmental sustainability. For more information, visit their website at www.newrest.eu.
Job Title
Senior Service Supervisor job at Newrest
Newrest
Job Description
The Senior Service Supervisor will be responsible for leading daily departmental operations and ensuring optimal service standards are met. The role includes developing strategic plans, managing budgets and resources, mentoring and evaluating staff, resolving team conflicts, coordinating with other departments, and overseeing projects. The supervisor will also ensure compliance with company policies and industry regulations, and lead recruitment and onboarding within the department. A strong background in hospital service supervision is essential.
Duties, Roles and Responsibilities
Oversee and manage daily operations of the department
Develop and implement strategic plans aligned with company goals
Manage department budgets and allocate resources efficiently
Mentor and coach staff, providing feedback and performance evaluations
Facilitate cross-departmental communication and collaboration
Handle conflict resolution and maintain a positive team environment
Lead hiring efforts including interviewing and onboarding
Ensure compliance with internal policies and external regulations
Organize and manage departmental projects, ensuring timely and high-quality completion
Maintain high standards of service, especially within hospital environments
Qualifications, Education and Competencies
Bachelor's degree in a relevant field
Minimum of 5 years of experience in a senior-level supervisory role
Proven experience in hospital service supervision
Strong leadership and team management skills
Excellent communication, interpersonal, and problem-solving abilities
Ability to develop strategic plans and manage departmental budgets
Knowledge of healthcare industry standards and compliance requirements
Project management experience is an added advantage
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.