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Kampala, Uganda

Full-time

Deadline: 

30 Nov 2023

PRIME IMPEX is located in Kampala, Uganda. Company is working in General Office Services, Office Supplies business activities.

Sales Support Assistant job at Prime Impex

Prime Impex

The Sales Support Specialist plays a crucial role in supporting the sales team by ensuring the smooth and efficient operation of the sales process. This position involves a combination of administrative tasks, customer service, and collaboration with various departments. The Sales Support Specialist is responsible for maintaining accurate and up-to-date records, assisting in the creation of sales proposals, and providing exceptional support to both internal and external stakeholders.

Key Responsibilities:

Administrative Support:

  • Assist the sales team in daily administrative tasks, including data entry, document preparation, and file management.

  • Maintain accurate and organized sales records, customer information, and sales activity reports.

  • Coordinate with other departments to ensure seamless communication and information flow.


Customer Service:

  • Respond promptly to customer inquiries and provide information regarding product/service features, pricing, and delivery.

  • Address customer issues and concerns, escalating when necessary, and ensure timely resolution.

  • Build and maintain positive relationships with customers to enhance overall customer satisfaction.


Sales Coordination:

  • Collaborate with the sales team to prepare and revise sales proposals, contracts, and other documentation.

  • Work closely with the sales team to ensure accurate and timely order processing.

  • Assist in the preparation of sales presentations and reports.


Product Knowledge:

  • Stay informed about product/service offerings and updates to effectively address customer inquiries.

  • Provide product training and support to the sales team as needed.


Market Research:

  • Conduct market research to identify potential customers and industry trends.

  • Compile and analyze data to assist the sales team in making informed decisions.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.

  • Proven experience in sales support, customer service, or a related role.

  • Strong organizational and multitasking skills.

  • Excellent written and verbal communication skills.

  • Proficiency in Microsoft Office Suite and CRM software.

  • Ability to work collaboratively in a team environment.

  • Attention to detail and a commitment to accuracy.


Additional Requirements:

  • Availability to attend occasional off-site meetings or events.

  • Willingness to adapt to a dynamic and fast-paced work environment.

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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