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Essential Duties and Responsibilities

Automation and Sales Process Improvement

• Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.

• Create and maintain documentation on key processes, policies, and relevant training materials on any automated processes.

• Act as the liaison on sales force automation and oversee its gradual improvement and scope to cover the entire sales process.

• Proactively identify opportunities for improvement in the Sales process. Work closely with the field to identify the opportunities, develop an action plan, monitor execution, and report out performance.

Data Management: Reporting and Analysis

• Standardize and build business reporting metrics for strategic analysis and internal business review at all levels of the organization including executive, middle management, and field level sellers.

• Partner with sales leadership to develop and train commercial teams on key dashboards, reports, and processes that will make the team more efficient and successful.

• Help sales leaders make data-driven decisions through advanced analysis and better forecasting using predictive models/tools.

• Work alongside commercial leaders to define quarterly objectives, standardize business reporting, and create dashboards for sales executives and teams in line with the set objectives.

• Own the end-to-end process of tracking and analyzing the outlet evolution per individual customer and delivering regular insights to the business.

Demand Planning & Target Setting

• Support the execution of the annual planning cycle, territory design, sales roadmaps and targeting.

• Translation of overall KBBL business objectives to targets for sales team and distributors

• Development of demand plan based company business objectives.

• Alignment of demand plan with supply planning process and production team

Performance Management for Key Resources

• Work with CSM to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff.

• Analyze performance metrics data and leverage it to effectively coach and develop the Sales Support team.

• Getting accurate, real-time visibility of team performance in addition to comparing individual performances within a sales team

• Provide sales process training to sales personnel to enhance their skills and overall efficiency.

• Using results obtained from sales forecasting and analysis, offer recommendations critical for deciding suitable sales strategy and business go-to-market model.

Team Facilitation and Enforcement of Sales Routines by Key resources.

• Oversee the enforcement of sales routines by key resources to ensure compliance.

• Team facilitation to always ensure smooth operation of the sales team and timely execution of their deliverables.

• Keeping the sales force in check tactically by making sure their everyday tasks are aligned with the company strategy.

• Provide salespersons with useful product information as well as sales data and best practices for optimal sales performance.

• Drive key work streams with the ability to identify milestones, activities, deliverables and requirements to create project plans and track to deadlines

• Work with marketing to enable salespeople and tie marketing activities to sales processes.