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Job Summary
Job Title:
Sales Manager
Employer:
Mada Hotels
Location:
Jinja, Uganda
Country:
Contract Type:
Full-time
Job Category:
Marketing and Sales Jobs
Number of Positions:
1
Deadline:
Monday, 27 May 2024
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Sales Manager job at Mada Hotels | Apply Now
Jinja, Uganda
Mada Hotels is a leading hospitality provider with a mission to offer world-class service and luxury experiences while embracing a commitment to sustainable tourism practices. Renowned for its impeccable service, Mada Hotels has earned a solid reputation in the hospitality industry, with recognition for its high standards and dedication to customer satisfaction.
The company fosters a collaborative and inclusive work culture that emphasizes professional development and a strong employee value proposition, offering career growth and opportunities for individuals who thrive in a dynamic environment. With a history that spans several years, Mada Hotels has grown from a single property to a diverse portfolio of hotels, each built on innovation, operational excellence, and attention to guest needs.
Their business model is focused on offering exceptional hospitality while ensuring environmental and social responsibility, with a strong emphasis on community engagement and responsible tourism. Mada Hotels has a wide reach, serving both local and international guests in several locations, providing unique and personalized experiences.
The company's core values are centered on excellence, sustainability, and customer-centricity, and it is deeply committed to corporate social responsibility initiatives that include supporting local communities and promoting environmental sustainability. Visit their website at www.madastays.com for more information.
Are you looking for Marketing and Sales Jobs in Uganda 2024? If yes, then you might be interested in Sales Manager job at Mada Hotels
Full-time
Sales Manager job at Mada Hotels
Mada Hotels
We welcome you to Mada Hotels, East Africa’s premier hotel group working in Kenya, Uganda and Tanzania. Mada Hotels is a selection of hotels, lodges, resorts and safari camps located in the best safari, beach and city locations in the region.With Adventures Aloft, we also offer Africa’s famous balloon safaris over the Masai Mara, the Serengeti, Ngorongoro and Tarangire National Park. Mada Hotels, for a Reflection of Africa!
MADA Collection offers a diverse array of luxury accommodations across East Africa, ranging from the enchanting wilderness experiences at Fig Tree Camp in Masai Mara and Kilima Safari Camp in Amboseli, Kenya, to the beachfront leisure at Kilifi Bay Beach Resort and Baobab Sea Lodge. In Tanzania, Shukran Palace in Zanzibar provides opulent settings with extensive leisure facilities, while Elephant Rock Luxury Camp in Tarangire offers intimate safari experiences. Uganda’s offerings include the verdant Kampala Nile Resort and the sprawling Jinja Nile Resort, each providing a blend of relaxation and adventure with extensive leisure and conference facilities. The collection also features unique experiences like Adventure Aloft Balloon Safaris in Kenya and Tanzania, offering aerial views of national parks. Each location is equipped with modern conferencing facilities, diverse dining options, and entertainment ranging from live shows to cultural talks, ensuring a memorable stay whether on safari, by the beach, or near bustling city centers.
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Sales Strategy Development:
Develop and implement strategic sales plans to achieve company sales targets and objectives.
Analyze market trends, competitor activities, and customer needs to identify opportunities for growth.
Set sales goals and quotas for the sales team and monitor performance against targets.
Team Leadership and Management:
Recruit, train, and motivate a high-performing sales team.
Provide coaching, guidance, and performance feedback to sales representatives to improve their effectiveness.
Set clear expectations and standards for sales performance and conduct regular performance evaluations.
Customer Relationship Management:
Build and maintain strong relationships with key customers, clients, and partners.
Act as a primary point of contact for major accounts and address their needs and concerns.
Resolve customer complaints or issues in a timely and satisfactory manner.
Sales Operations:
Oversee the day-to-day operations of the sales department, including order processing, inventory management, and sales forecasting.
Ensure compliance with company policies, procedures, and sales guidelines.
Use CRM (Customer Relationship Management) software to track sales activities, manage customer interactions, and generate reports.
Sales Performance Analysis:
Analyze sales data and performance metrics to evaluate the effectiveness of sales strategies and initiatives.
Identify trends, patterns, and areas for improvement, and make data-driven recommendations for optimizing sales performance.
Collaboration and Communication:
Collaborate with other departments such as marketing, product development, and customer service to align sales efforts with overall company objectives.
Communicate sales goals, strategies, and results to senior management and other stakeholders.
Market Research and Product Feedback:
Conduct market research to stay informed about industry trends, customer preferences, and competitive landscape.
Gather feedback from customers and sales team members to inform product development, pricing strategies, and marketing campaigns.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: A bachelor's degree in business administration, marketing, sales, or a related field is typically required. Some employers may prefer candidates with a master's degree or relevant certifications.
Experience: Several years of experience in sales, with a proven track record of success in achieving sales targets and managing a sales team.
Leadership Skills: Strong leadership and management abilities, including the ability to inspire and motivate a team, set clear expectations, and drive performance.
Communication Skills: Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers, team members, and senior management.
Analytical Skills: Strong analytical skills and the ability to interpret sales data, identify trends, and make data-driven decisions.
Customer Focus: A customer-centric mindset with a focus on building and maintaining positive relationships with customers.
Adaptability: Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to adjust strategies and priorities as needed.
Technical Skills: Familiarity with sales software, CRM systems, and other tools used for sales management and analysis.
Industry Knowledge: Understanding of the industry, market dynamics, and competitive landscape relevant to the company's products or services.
Problem-Solving Skills: Strong problem-solving abilities and the ability to overcome challenges and obstacles to achieve sales goals.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Please email your complete CV & cover letter to fnbjnr@madahotels.com
Or
Physical copies to Jinja Nile Resort, Plot No. M-130, Kimaka Road, Jinja
