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Kampala, Uganda

Full-time

Deadline: 

January 25, 2024 at 2:00:00 PM

Apply Now

About the Organisation

Future Options Consulting is a leading management consultancy firm in Uganda, specializing in providing comprehensive human resources solutions, business advisory services, and capacity-building programs. Established to address the growing needs of organizations for strategic management and operational efficiency, Future Options Consulting has built a strong reputation for delivering high-quality, tailored services that drive organizational success.

The firm offers a wide range of services including recruitment and executive search, HR outsourcing, training and development, organizational development, and market research. These services are designed to help organizations optimize their workforce, improve performance, and achieve their business objectives. Future Options Consulting's team of experienced professionals brings deep industry knowledge and expertise, ensuring that clients receive insightful and practical solutions to their challenges.

Future Options Consulting is also known for its innovative approach to talent management, utilizing advanced tools and methodologies to identify and develop high-potential individuals within organizations. The firm’s training programs are highly regarded for their focus on skill enhancement and professional growth, helping employees at all levels to excel in their roles and contribute to the overall success of their organizations.

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Job Title

Sales Executive job at Future Options Consulting Ltd

Job Description

Perform quickly to respond to customer concerns as well as provide feasible resolutions.

Duties and Responsibilities

Responsibilities

Existing Customers & New Business Potential

  • Preparing and sending quotes and pricelists.

  • Updating customers with any price changes

  • Up-sell / Cross-sell when appropriate

  • Perform quickly to respond to customer concerns as well as provide feasible resolutions.

  • Ensure to scan customer orders as well as handle payment transaction promptly, accurately and in friendly manner to attain Great Customer service and Satisfaction.

  • Identify and handle client orders quickly, appropriately and in friendly manner.

  • Supervise and ensure to follow refunds/returns procedure along with error correction.

  • Contacting existing and potential customers on the phone, by email, and in person.

  • Identify buyer persona profiles.

  • Researching prospects and generating leads - Investigate leads and find out about them as much as possible before establishing contacting. Understand their needs, wants and pain points.

  • Make sure the Team Leader has captured the leads on the sales funnel and progress as reported


Product Promotion

  • Keep abreast of new product arrivals and their features and pricing.

  • Learn details about our products and services – be able to explain how our solutions align with the customer’s pain points

  • Train customers on key selling points and new products

  • Attend sales educational training events and seminars

  • Stay up to date with the latest sales trends and best practices


General & Administrative

  • Be a team player and work with all other departments in harmony

  • Report to Team Leader

  • Track and monitor your work

  • Prepare and present reports when needed

  • Consult with sales team members and marketing team to ensure efficiency

  • Meeting daily, weekly, and monthly sales targets as set.

  • Participate constructively in sales team meetings.

  • Comply with company procedure to handle financial instruments such as Invoices / Credit notes

  • Comply with all organization policies, guidelines, and standard practices.

  • Ensure clear mode of communication with all and especially with delivery teams regarding any customer issues or urgent orders

  • Timely collection of receivables - A sale is not complete unless paid for.

  • Monitoring and reporting on any marketing initiatives done by the company, liaison with marketing department. Timely closure of marketing initiatives and ensuring movement reports/credit notes issued.

  • Timely and accurate transport costs and marketing float reconciliations in accordance with the budgets set by Finance

  • Expiry management at customers to ensure no loss to company – use tools available for this including Google sheets

  • Identifying potential training needs and requirements for both internal staff and for customers

  • Any other responsibilities as allocated

Qualifications and Competencies

Knowledge, Skills & Competences

  • Good communication Skills

  • Result oriented

  • Time management skills


Qualifications

  • Relevant Diploma lever qualification and above

  • Details of experience

  • At least 3 Years of experience dealing in the sales and marketing of health supplements and natural body care products.

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How to Apply

Interested suitable candidates should send their CVs to racheal@futureoptions.org by 25 January 2023.
Please note that only shortlisted candidates will be contacted.

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