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About the Organisation
Fastlink Safaris & Tours Ltd is a reputable travel and tourism company in Tanzania, specializing in air ticketing, tailored tourism packages, and a broad range of travel-related services. The company is committed to delivering exceptional travel experiences through outstanding customer service and innovative travel solutions.
Sales and Marketing Officers job at Fastlink Safaris & Tours Ltd | Apply Now
Kigoma, Tanzania
Are you looking for Marketing and Sales jobs in Tanzania 2025 today? then you might be interested in Sales and Marketing Officers job at Fastlink Safaris & Tours Ltd
Full Time
Deadline:
12 Jul 2025
Job Title
Sales and Marketing Officers job at Fastlink Safaris & Tours Ltd
Fastlink Safaris & Tours Ltd
Job Description
The Sales and Marketing Officers will be responsible for driving sales growth through the promotion of airline tickets and tourism products. The role involves engaging with clients, building partnerships with other service providers, conducting market research, managing customer relationships, and executing promotional campaigns. Officers will also be expected to provide accurate travel advice, resolve customer complaints, and monitor competitor activity. They will prepare and present performance reports and collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLINE APPLICATION ONLY!
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How to Apply
Sales & Business Development
Sell air tickets and travel packages to individuals and corporate clients.
Develop and maintain strong customer relationships.
Identify new business opportunities and secure partnerships with hotels, tour operators, and agencies.
Negotiate and close sales deals with bulk and corporate clients.
Marketing & Promotions
Develop and implement marketing strategies and digital campaigns.
Promote services through social media, events, and travel expos.
Represent the company at industry events and exhibitions.
Customer Service
Provide expert advice on bookings, travel requirements, and flight schedules.
Handle customer inquiries, complaints, and resolve issues effectively.
Ensure a high standard of customer service is maintained throughout the client journey.
Market Research
Monitor travel industry trends and competitor strategies.
Recommend competitive pricing models.
Collect customer feedback and use insights to improve services.
Reporting & Performance Tracking
Prepare daily, weekly, and monthly performance reports.
Track campaign effectiveness and suggest enhancements.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education & Experience
Diploma or Bachelor's Degree in Sales, Marketing, Business Administration, Tourism, or related field.
Minimum of 2 years’ experience in sales, marketing, or travel consultancy.
Familiarity with airline reservation systems such as Amadeus, Galileo, or Sabre is an added advantage.
Skills and Competencies
Strong sales, negotiation, and customer service skills.
Excellent communication (verbal and written).
Proficiency in Microsoft Office and digital marketing tools.
Ability to meet sales targets and work under pressure.
Strong teamwork, time management, and problem-solving abilities.
High levels of professionalism, integrity, and commitment.
