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Kampala, Uganda

Full-time

Deadline: 

30 Jan 2024

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Restaurant Supervisor job at Placement Solutions

Placement Solutions

Acts as a team leader and ensures the smooth operations of the outlet.

Role Purpose

  • Acts as a team leader and ensures the smooth operations of the outlet.

  • Acts as a channel of communication between the staff and management.

  • Delivers exceptional dining experiences to the customers and sets an example to the waiters in terms of service and leadership.


Role Attributes

  • This person should connect and build relationships with customers and anticipate their needs. They should be empathetic to customers and employees and have effective conflict-management skills when dealing with an irate customers. Very strong customer focus at all times and an ability to stay energetic and motivated throughout the shifts. They should be able to identify issues and escalate them to management when necessary. This role requires an ability to handle pressure.


Key Performance Areas

  • Offering customer service according to the standards prescribed by the company and in line with the brand DNA of the store;

  • Maintain cleanliness and hygiene levels at the outlet;

  • Preparation of all service stations prior to service;

  • Manage outlet operations;

  • Delivery Platform management.


Leadership, management, and growth

  • Support and guidance to waiter staff during service;

  • Meaningful and effective communication with waiters and restaurant management.


Key attributes

  • Customer service, focus, communication, friendliness, and confidence.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • To be eligible for this position, you need to have at least two years of experience as a restaurant manager or supervisor, a diploma or certificate in hospitality management or a related field, and excellent communication and leadership skills.

  • You also need to be flexible, reliable, and able to work under pressure.

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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