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Regional Relationship Manager – Enterprise Banking Jobs – PostBank Uganda Limited (PBU) | Apply Now
Kampala, Uganda
Full-time
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Regional Relationship Manager – Enterprise Banking Jobs – PostBank Uganda Limited (PBU)
ostBank Uganda is a leading financial institution committed to providing accessible, affordable, and innovative banking solutions that cater to individuals, businesses, and government entities. With a strong reputation built on reliability and customer trust, PostBank has earned recognition for its inclusive banking services, particularly focusing on underserved populations, offering a range of products including savings, loans, and mobile banking. The bank fosters a work culture centered around integrity, collaboration, and customer satisfaction, offering employees opportunities for growth and development in a supportive and inclusive environment.
Founded in 1996, PostBank has evolved to become a significant player in Uganda's banking sector, adapting to technological advancements to better serve its customers through mobile banking, digital financial services, and innovative payment solutions. With a widespread network of branches and agents across the country, PostBank serves millions of customers, including those in remote and rural areas. Driven by core values of accessibility, innovation, and trust, PostBank is dedicated to corporate social responsibility efforts that focus on financial literacy, community development, and environmental sustainability. For more information, visit www.postbank.co.ug.
Regional Relationship Manager – Enterprise Banking Jobs – PostBank Uganda Limited (PBU)
PostBank Uganda Limited (PBU)
A Regional Relationship Manager plays a critical role in driving revenue growth and enhancing client satisfaction within a specific geographic region. The role requires a blend of relationship management skills, sales expertise, and financial acumen to successfully manage client portfolios and achieve business objectives.
Client Relationship Management:
Client Acquisition: Identify and acquire new clients within the assigned region through networking, referrals, and business development activities.
Client Retention: Build and maintain strong relationships with existing clients to enhance loyalty and satisfaction.
Needs Assessment: Conduct thorough assessments of client needs and financial goals.
Consultative Selling: Recommend appropriate banking products and services based on client needs, including loans, investments, and treasury management solutions.
Business Development:
Market Analysis: Research and analyze market trends, competition, and potential growth opportunities within the region.
Sales Strategies: Develop and implement sales strategies to achieve revenue targets and expand market share.
Pipeline Management: Maintain a robust sales pipeline and track progress of client engagements and opportunities.
Internal Collaboration: Coordinate with internal teams such as product development, credit, and operations to deliver comprehensive solutions to clients.
Team Leadership: Provide leadership and guidance to support staff and junior relationship managers within the region.
Compliance and Risk Management:
Regulatory Compliance: Ensure all client interactions and transactions comply with regulatory requirements and internal policies.
Credit Risk Assessment: Assess the creditworthiness of clients and make recommendations for credit approvals.
Risk Mitigation: Identify potential risks associated with client portfolios and develop strategies to mitigate risks.
Reporting and Analysis:
Performance Tracking: Monitor and report on key performance indicators (KPIs), sales metrics, and client satisfaction within the region.
Financial Analysis: Analyze financial data and client performance to identify opportunities for revenue growth and client retention.
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Educational Background: Bachelor’s degree in finance, business administration, economics, or a related field. A master’s degree or MBA may be preferred but not always required.
Experience:
Professional Experience: Several years of experience in relationship management, business development, or sales within the financial services industry or a related field.
Client Management: Proven track record of building and managing client relationships, preferably with experience in managing high-net-worth clients or corporate clients.
Skills and Competencies:
Communication Skills: Excellent verbal and written communication skills for effective client presentations and negotiations.
Sales Skills: Strong sales acumen and ability to influence and persuade clients to adopt banking products and services.
Analytical Skills: Ability to analyze financial data, assess client needs, and recommend appropriate solutions.
Problem-solving Skills: Capacity to identify issues, develop solutions, and resolve client concerns promptly.
Team Player: Collaborative approach to working with internal teams and stakeholders to achieve common goals.
Personal Attributes:
Customer-focused: Commitment to delivering exceptional customer service and building long-term client relationships.
Goal-oriented: Driven to achieve sales targets and business objectives within the assigned region.
Integrity: High ethical standards and integrity in managing confidential client information and business dealings.
Technical Proficiency:
Financial Software: Proficiency in financial software, customer relationship management (CRM) systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
Please send your application to hr@postbank.co.ug addressed to the Chief Human Resources Officer and put the job you are applying for as the Subject (Strictly).
Note:
The following documents should accompany the application strictly online:
Detailed CV
Certified copies of academic documents
Applicants address and day time telephone contacts
Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.
