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Uganda , Kampala, East Africa

Full-time

Deadline: 

October 20, 2023 at 2:00:00 PM

About the Organisation

True North Ltd started operations in 2008 under the name Efrivo Services Ltd as an IT & Management consultancy services company. In June 2011, it rebranded under the trade name True North Consult Ltd to reflect its current focus on People Management Advisory Services.
We are proud to be the only people management consultancy in Uganda that is run by qualified Human Resource Management Professionals.

Our niche is in the provision of bespoke management services to organizations of all sizes. The company has a network of over 15 consulting partners with over 10 years hands-on experience in their respective areas of expertise.

Because we are small, every customer is big, therefore you are guaranteed dedicated effort and service from highly qualified and experienced resources.

Job Title

Regional IS Analyst job at True North Consult Ltd

Job Description

The IS Analyst provides complex system-level support of multi-user operating systems hardware and software tools, including installation, configuration, maintenance and support of these systems. Requires extensive knowledge of systems analysis. Designs and plans systems. May recommend or purchase systems. The role holder is responsible for the requisition and distribution of staff IT tools of trade (phones, computers and accessories)

Duties and Responsibilities

Responsibilities

  • Analyzes management needs regarding use of integrated data processing equipment or operations and processes.

  • Investigates, plans, implements, tests, and debugs operating system software.

  • Plans, coordinates, and schedules investigations, feasibility studies and surveys, including economic evaluation of proposed and existing automatic data processing and machine applications.

  • Designs and implements integrated hardware and software computer and information systems to meet organizational requirements.

  • Prepares on-line and hard copy documentation of systems and user applications.

  • Provides instruction and training to users and other employees on day-to-day procedures.

  • Participates in budget planning, implementation, and monitoring for purchase and maintenance of hardware and software.

  • Serves as lead analyst in a design subgroup when appropriate, directing and integrating the work of one or two lower level analysts, each responsible for several programs.

  • Records and maintains hardware and software inventories, site and/or server licensing, and user access and security.

  • Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems.

  • Performs problem resolution and provides on-call support for computer/network systems.

  • Performs miscellaneous job-related duties as assigned.

  • Ensure all office equipment is serviced and is always up and running in the set company standards i.e. printers and photocopiers

  • Responsible for requisitioning and distribution of staff IT tools of trade to both new and existing staff in the set agreed time.

  • Records maintenance skills

  • Ability to analyze operational requirements and assess data processing technology and capacity requirements

  • Ability to plan, implement, test, and troubleshoot system software

  • Ability to make financial evaluations and proposals regarding current and/or future hardware and software capabilities/requirements

  • Ability to design, develop, and implement integrated hardware/software systems solutions to organizational requirements

  • Ability to develop and write systems and applications documentation and guides for users

  • Ability to provide a range of systems training and/or support activities for users

  • Skill in budget preparation and fiscal management

  • Skill in organizing resources and establishing priorities

  • Ability to provide technical guidance and leadership to professional personnel in area of expertise

  • Ability to supervise and train assigned staff

  • Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users

  • The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the positions expectations and responsibilities are met.


Environment

  • 80% of work will be performed in climate-controlled internal office environment working under normal office conditions. 20% travel will be required in support of the position’s responsibilities.

  • While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.


Additional

  • We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

  • The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

  • The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the positions expectations and responsibilities are met.


Qualifications and Competencies

Person Specification

Education, Training, Skills & Experience Qualifications:

Education and Experience:

  • Bachelor’s in computer science/ Information Technology or equivalent work experience

  • Minimum 5 years information technology working experience.

  • Knowledge of procurement rules and regulations

  • Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment

  • Knowledge of current technological developments/trends in area of expertise

  • Knowledge of federal copyright laws as they pertain to the use of computer software

How to Apply

To apply, please send your Resume to exechire@truenorthafrica.com before 20th October, 2023. Ensure to indicate the role you are applying for in the subject.

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