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Receptionist job at SEK Security Services Limited | Apply Now
Kampala, Uganda
Full Time
Are you looking for receptionist jobs in Uganda 2025 today? then you might be interested in Receptionist job at SEK Security Services Limited
About the Organisation
SEK Security Services Limited is a professional security service provider operating in Uganda, offering a wide range of services including manned guarding, quick response, alarm monitoring, and security operations management. The company is committed to providing reliable, responsive, and efficient services to its clients in both public and private sectors.
Job Title
Receptionist job at SEK Security Services Limited
SEK Security Services Limited
Job Description
The Operations Controller / Receptionist will serve as the central point of communication and coordination in the control room, ensuring that deployment of guards is done in a timely manner, all assignments are covered, and any arising issues are handled or reported promptly. The role includes monitoring guard activity through call checks, responding to alarm activations, managing vehicle movement logs, handling incoming client calls, relaying instructions to field personnel, and keeping detailed shift reports for operational review. The role also involves effective handling of communication equipment and maintenance of control room protocols.
Duties, Roles and Responsibilities
Ensure timely deployment and full coverage of assignments
Perform regular radio and call checks with guards to ensure alertness
Promptly report and escalate incidents to the Operations Department
Monitor and respond to alarm activations, dispatching QRF without delay
Maintain effective communication via radio and phone
Respond to client calls professionally and escalate where necessary
Stay informed of all current assignments and call signs
Prepare and submit daily written briefs to HR/Administration and Operations Manager
Track and authorize vehicle and motorcycle movements; maintain movement logs
Monitor and manage usage of control room phones and radios
Keep the control room operational and organized throughout the shift
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Minimum of a high school certificate (UCE or equivalent)
Prior experience in a security control room or related role is an added advantage
Excellent verbal communication and telephone etiquette
Ability to multitask and stay alert during shifts
Strong sense of responsibility, integrity, and confidentiality
Familiarity with radio operations and basic incident reporting
Good written reporting skills and attention to detail
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
