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Duties and Responsibilities:

The employee’s duties and responsibilities shall include but not be limited to:

• Receive and guide all visitors to the relevant staff in the branch office in line with the office guidelines.

• Answer and address incoming/outgoing phone calls and deliver messages accurately and completely in line with the office guidelines.

• Organize courier deliveries and manage the delivery of documents to different entities.

• As the first point of contact, alert the administration of any incidents/ suspicious activity that may pose a security risk to the office or staff in line with company guidelines.

• Maintain clean office premises and a hygienic environment for staff and visitors by complying with office procedures, rules, and regulations;

• Perform necessary documentation and filing.

• Organize and schedule meetings and appointments appropriately to avoid conflict;

• Provide administrative support to all staff through filing, photocopying, generating reports and presentations in line with office requirements.

• Provide secretarial support through taking minutes of meetings, managing accountability and capturing financial records in the accounts system for easy audit by the accounting team.

• Receive, store, issue store supplies and ensure proper management of the branch office store in line with the administrative guidelines

• Supervise, evaluate and monitor the performance of the office assistant, and caretaker by giving constructive feedback, mentoring and coaching in line with HR guidelines.

• Perform any other duties as assigned by your supervisor.