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Quality Measurement Officer job at SMOLLAN | Apply Now
Durban Central, Durban, South Africa
Full Time
Are you looking for Administrative jobs in South Africa 2025 today? then you might be interested in Quality Measurement Officer job at SMOLLAN
About the Organisation
The company is a leading player in the retail industry committed to upholding high standards of quality management and operational excellence. Through systematic quality auditing, data analysis, and process improvement, the organization aims to ensure consistent performance, compliance, and enhanced customer satisfaction.
Job Title
Quality Measurement Officer job at SMOLLAN
SMOLLAN
Job Description
The successful candidate will collaborate with field teams, perform audits across the retail network, and ensure the integrity and accuracy of quality management data. They will contribute to the development and enhancement of quality processes, identify improvement areas, and support project communications. The role involves ensuring that stakeholders understand project goals and outcomes, and it also requires regular communication with the manager on schedules and expectations.
Duties, Roles and Responsibilities
Liaise with Merchandisers and Field Marketers nationwide to collect audit data
Conduct audits to ensure compliance with Quality Management Systems (QMS)
Analyze and report on compliance findings, and propose practical solutions
Identify areas for improvement and propose detailed enhancements to current audits
Maintain and implement effective measurement processes in line with business standards
Investigate and suggest improvements to identified processes
Assist in project execution and ensure all stakeholders are aware of project outcomes
Communicate process improvements and steps to relevant teams
Manage work schedules and maintain regular meetings with supervisors
Handle correspondence, emails, and project administration
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Minimum Qualifications:
Relevant Degree or Diploma (NQF Level 5)
Minimum Experience:
2–3 years’ experience in the retail business, particularly in quality audit management
Experience in managing quality audit issues
Project administration experience is an added advantage
Valid Code 08 driver’s license
Competencies and Skills:
Attention to detail
Effective communication (verbal and written)
Strong technology and computer literacy
Report writing and administration skills
Knowledge of process and project management
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
