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Are you looking for Management Jobs in Uganda 2024? If yes, then you might be interested in Product Manager job at Ericsson

Kampala, Uganda



June 11, 2024 at 2:00:00 PM

About the Organisation

Ericsson Uganda is a key player in the telecommunications landscape of Uganda, contributing significantly to the country's digital transformation. As part of the global Ericsson network, Ericsson Uganda leverages advanced technologies and expertise to provide cutting-edge solutions tailored to the local market. The company focuses on delivering high-quality network infrastructure, digital services, and managed services to support the growth and efficiency of Uganda's telecommunications industry.

Ericsson Uganda is instrumental in the deployment and expansion of 4G and 5G networks across the country, enhancing connectivity and enabling faster, more reliable communication services. This infrastructure is crucial for supporting Uganda's digital economy, facilitating innovations in areas such as mobile banking, e-commerce, and digital education. The company's work in 5G technology also paves the way for advancements in the Internet of Things (IoT) and smart city initiatives, which are vital for the country's development.

Committed to sustainability, Ericsson Uganda implements energy-efficient solutions and sustainable practices in its operations. The company works closely with local telecom operators and government agencies to promote digital inclusion, ensuring that more Ugandans have access to reliable and affordable communication services. This effort is particularly important in bridging the digital divide and empowering underserved communities.

Ericsson Uganda also invests in local talent development through training programs and partnerships with educational institutions. These initiatives aim to build a skilled workforce capable of driving the country's ICT sector forward. By nurturing local expertise, Ericsson Uganda contributes to the overall economic growth and technological advancement of Uganda.


Job Title

Product Manager job at Ericsson

Job Description

At Ericsson Mobile Financial Services (MFS), we are committed to fostering financial inclusion by leveraging technology to make a positive impact on society. Every day, hundreds of millions of people utilize our platforms for a variety of financial transactions, including peer-to-peer transfers, payments, disbursements, loans, and savings. By employing cutting-edge technology and methodologies, we ensure our software remains at the forefront of the industry, delivering exceptional quality.

Our Ericsson Wallet Platform (EWP) is a sophisticated product designed to empower our clients—comprising mobile operators and banks—to deliver mobile financial services. These clients have stringent security expectations for our financial solutions, including the operation, integration, and customization of our EWP. Collaboratively, we are dedicated to enhancing the financial well-being of countless users across Africa and the Middle East. Our platform is crafted with the aim of extending financial liberation to a global audience.

As a Market Product Manager in MFS, you will be leading the work to understand market and customer needs in the region you operate. You will together with our customer success team and product management organization create truly user centric financial services for new and existing customers. You will be part of the MFS Product Management team, reporting to the Head of Product Management.

Have you ever wondered how important your daily contribution could be if you were given the chance to work in a team using the strength of a big company like Ericsson and the agility of a fintech startup? If yes, this career opportunity will certainly be of interest to you! We are now looking for a passionate, results-oriented and professional teammate to join us.

Duties and Responsibilities

  • Create and develop regional market, industry, customer, business, and competitor knowledge and insights, relevant for new and existing fintech services.

  • Work closely with the sales and customer success teams to position Ericsson MFS in the regional market.

  • Develop and implement product strategies and roadmap for new fintech services with clear customer and user value in each release.

  • Translate and communicate customer and market needs into product requirements for both internal R&D and partner product development.

  • Work closely with the engineering team to ensure the timely and quality delivery of product features.

  • Design and optimize the customer journey to ensure a seamless and satisfying experience, and work with customer support teams to address issues, gather feedback, and improve the service

  • Develop and execute go-to-market strategies for new services or features, and collaborate with product marketing to create compelling messaging and promotional materials

  • Responsible for profit and loss of new fintech service

Qualifications and Competencies

  • MBA or relevant business or engineering degree or an education in design-thinking, UX or service design

  • At least 8 years' experience from the fintech industry, banking or payments

  • Strong empathy for customers and a passion for delivering a high-quality user experience.

  • Experience from conducting market research, understand market trends, identifying customer needs, and based on this developing and implementing product strategies that align with the business goals of the organization

  • Experienced in agile service development and use of UX & design-thinking tools Strong analytical and problem-solving abilities to overcome obstacles and find innovative solutions

  • Proven track-record of leading cross-functional teams and influence others without direct authority

  • Excellent communication & presentation skills

Enroll for CPA Uganda Course

How to Apply

Are you interested? Click the "APPLY" button below to submit your application.



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