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Kampala, Uganda



January 12, 2024 at 2:00:00 PM

About the Organisation

C-Care is a leading healthcare provider in Uganda and the region, delivering the most caring medical expertise, always putting our patients first.

Our staff includes some of the most trusted and experienced professionals in their field, giving you peace of mind that your health is in good hands.

Self-paced online courses

Job Title

Pharmacy Orderly job at C-Care Uganda

Job Description

To participate in the preparation, documentation and dispensing of drugs and other supplies to other hospital units and to clients. This service requires a professional demeanour, excellent communication skills and empathy to ensure that patients are accurately counselled so as to improve their adherence to treatment and other guidelines.

Duties and Responsibilities


  • Undertakes the preparation, packaging, labelling and dispensing of drugs against a validated prescription or drugs/sundries order, working to national standards and in accordance with IMG procedures, in an accurate and timely manner

  • Prepare documentation and labels for all products, in accordance with IMG standard operating procedures

  • Receive and evaluate prescriptions / orders from patients and / or hospital staff, against agreed departmental protocols

  • Ensure that relevant details recorded on prescriptions comply with all legal requirements and liaise with medical and nursing staff as necessary

  • Ensure that all medicines dispensed are checked against the prescription and check with the prescribing doctor; whenever there is doubt about the appropriateness of the medication, or about the doze or labelling instructions

  • Communicate to patients regarding treatments and to accurately pass on information to other members of the team, regarding patient treatments

  • Monitor expiry dates of drugs and other supplies to ensure timely rotation and use in other wards/clinics before the expiry date.

  • Perform regular stock checks and agreed upon stock take to ensure that the hospital has adequate

  • medical supplies (drugs, sundries, fluids, etc) and that there are no expired drugs or other medical

  • supplies on the shelves and cupboards. This may require that you physically check stock in:

  • Theatre & Sterilisation

  • Pharmacy cages and dispensary.

  • Stock Cupboards

  • Wards ( OPD, IPDs )

  • Ensure that refrigerated items are stored at the appropriate temperature.

  • Regularly monitor and record the fridge temperatures to ensure adherence to agreed standards.

  • Maintain agreed data entries and documentation or paper trail for all prescriptions/ supplies to ensure a seamless accountability and stock-keeping system using agreed documents accurately and in timely manner e.g. stock cards, Navision and others

  • Be fully accountable for drug usage in the pharmacy and report any abuse of medical resources

  • under your care.

  • Answer the telephone according to IMG telephone etiquette and assess the nature of the query,

  • respond to the enquiry and refer to appropriate members of staff as necessary.

  • Attend any meetings and training sessions as requested. Keep up to date with department and/or

  • organisation communications via inter/intranet, noticeboards e.t.c.

  • Check for any contra-indications or any harmful drug interactions of drugs prescribed (e.g. in

  • pregnancy) to ensure safe usage of drugs by patients

  • Dispose of all used and unwanted materials e.g. expired drugs according to IMG Standard operating procedure.

  • Participate in the assessment and internal audit of the unit to assure the quality of service

  • Ensure the safe and appropriate storage of all materials and equipment and ensure that adequate stock takes are maintained.

  • Perform any other duties that will be assigned to you by the Pharmacist and/or Pharmacy team leader.

Qualifications and Competencies


  • Diploma in Pharmacy Technology or equivalent qualification (e.g. diploma in clinical medicine)

  • Registration with the Uganda Allied Health Professionals Council.

  • Knowledge of key pharmacology terms and standards

  • Experience in dispensing is an added advantage

  • Basic computer knowledge.

  • Knowledge of IMG drug formulary and pharmacy standards and procedures.

  • Excellent customer care and communication skills

  • Knowledge of key drug indications, regimen and interactions.


  • Safe dispensing practices e.g. 100% prescription records, Clear, accurate and timely patient counselling

  • Good stock management e.g. 100% Navision entry, Up-to-date accurate stock card entries

  • Professionalism i.e.

  • Continuous professional and personal development

  • Knowledge and adherence to IMG Drug Formulary in dispensing

  • Supportive, facilitative and collaborative team work

  • Cost effective pharmaceutical care

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How to Apply

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