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Personal Assistant to the General Manager job at Marriott Hotels | Apply Now
Full Time
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Personal Assistant to the General Manager job at Marriott Hotels
About the Organisation
Marriott International is a globally renowned hospitality company committed to enhancing the travel experience through exceptional service, sustainable practices, and innovation-driven operations. With a mission to connect people through meaningful travel, Marriott is recognized for its luxury and midscale hotel brands that deliver consistent quality across the globe, earning accolades such as Fortune’s “World’s Most Admired Companies.”
The company fosters a diverse, inclusive, and growth-oriented work culture, offering employees robust training, competitive benefits, and international mobility. Job opportunities span across hotel operations, corporate functions, and remote roles, accommodating various professional aspirations.
Founded in 1927 as a root beer stand by J. Willard and Alice Marriott, the company evolved into a global hospitality leader through strategic acquisitions and brand expansions, including the landmark merger with Starwood Hotels. Marriott’s business model emphasizes innovation in customer experience, digital transformation, and brand differentiation across over 30 hotel brands.
With more than 8,000 properties in over 139 countries, Marriott’s global presence is matched by its commitment to core values such as integrity, service, excellence, and people-first leadership. Through its “Serve 360” CSR platform, the company champions environmental sustainability, community development, and human rights. For more information, visit https://www.marriott.com.
Job Title
Personal Assistant to the General Manager job at Marriott Hotels
Marriott Hotels
Job Description
Position Title: Personal Assistant to the General Manager
Organization: Marriott Hotels
Location: Uganda
Job Summary
Marriott Hotels is seeking a highly organized and proactive Personal Assistant to the General Manager. This role is responsible for providing high-level administrative and coordination support to the General Manager and leadership team, ensuring smooth communication, timely reporting, and exceptional service delivery for both internal and external stakeholders.
Duties, Roles and Responsibilities
Administrative & Reporting Support
Assist in preparing reports, presentations, and internal documents.
Attend and transcribe meeting minutes for executive and departmental meetings.
Organize, maintain, and archive documentation and filing systems.
Support in managing donation records, reservations, and giveaway requests.
Correspondence & Communication
Draft and distribute official correspondence on behalf of the General Manager.
Manage departmental phone lines and act as the primary point of contact for calls and inquiries.
Greet and support visitors, employees, and guests on behalf of the GM.
Sort, distribute, and manage incoming and outgoing mail.
Customer Service Excellence
Ensure high standards of service in every interaction to enhance customer satisfaction and loyalty.
Collaborate with internal teams to address concerns and improve service quality.
Follow up on VIP amenity requests and ensure timely execution.
Additional Duties
Act on behalf of the GM with delegated authority when needed.
Promote and communicate safety protocols and ensure compliance across departments.
Support planning and coordination of meetings, projects, and team initiatives.
Maintain timely updates and clear communication with executives and peers.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Candidate Profile
Education & Experience
Option 1: High school diploma or GED plus 1 year of experience in administrative support or related fields.OR
Option 2: 2-year degree in Secretarial Studies, Business Administration, Hotel & Restaurant Management, or a related field (no prior experience required).
Desired Skills
Excellent organizational and time management skills
Strong written and verbal communication
Discretion and professionalism in handling sensitive information
Proficiency in Microsoft Office Suite
Customer service orientation
How to Apply
To Apply: Click the APPLY Button below to view details and submit your application
