About the Organisation

Since our founding, we’ve pioneered new technologies and business methods that harness the power of markets for social good, meaningfully improving employment and income outcomes for those with the greatest barriers to formal work. Our impact prioritizes creating conditions for our team members and communities to thrive, minimizing our effect on the planet, and working with our customers to help them achieve their own impact goals.

A core tenant of our impact commitments is sharing our progress. Learn more about our impact priorities, 2022 key results, and work to achieve key benchmarks in our 2022 Impact Report.

Learn more about this organisation

Sama Jobs

Job Title

People Operations Coordinator job at Sama

Job Description

In preparation for Sama’s next phase of growth, we are searching for a seasoned People Operations Coordinator; you are an individual who can think beyond People Operations and People Management, be agile and solution-oriented
You will be responsible for assisting in all aspects of the People Operations function, focusing on the resolution of employee issues, People communication, employee experience and other related People Operations initiatives.
This role will serve as a key partner to the Senior Program People Operations Manager reporting directly to this role.

Duties and Responsibilities

Key Responsibilities:

Recruitment: assisting in the shortlisting process, participating in interviews, maintaining recruitment records, document verification and background checks.
Onboarding process, Conducting the new employee onboarding, induction, orientation and post 3 months check-in.
Bench management: Maintaining a healthy bench, logical movement of bench staff, stellar handling of separation process ensuring excellent customer experience.
Payroll: Payroll data and validation, Resolution of issues, end-to-end payroll processing and reporting, HRIS handling for instance Sage/Zoho/NetSuite/CA; and partner with Payroll Manager EA
Records : Prepare and maintain employee files in line with policies and laws. Prepare & issue letters such as Contracts, bank, separation letters
Separation : Facilitate the employee separation formalities end to end.
HR operational processes: Ensure smooth run throughout the employee lifecycle. This includes onboarding, movements, separation, This requires Maintain clean & up to date staff databases
Employee relations : Partner with HRBP in handling disciplinary issues including record keeping of the same. Handle employee grievances as they arise
Benefits administration: Benefits enrollment and termination, including but not limited to Medical, pension , GPA , and welfare programs.
Support: administrative logistics including transport, and outsourced services. Facilitate team bonding activities and partner in rewards and recognition program. Prepare and submit reports as and when required.
People Operations policies: Reviewing and sharing insights with the policy specialist; ensuring implementation and adherence of the same. Conducting quarterly awareness of company policies and procedures.
Performs other related duties as assigned by the line manager.

Qualifications and Competencies

Minimum Qualifications:

Bachelor’s Degree in Humanities, Sociology or a related field plus Diploma in Human Resources.
3+ Years’ experience in a People Operations related role.
Hands on experience using HRIS
Excellent knowledge of Uganda employment laws.
Strong communication skills, both verbal and written. (English)
Keen attention to detail, capable of doing reports and PPTs
Ability to work with a sense of urgency and prioritize own work
Team player with Good time-management and analytical skills