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Job Summary

Job Title:
Outlets Manager
Employer:
Fairmont Hotels & Resorts
Location:
Nairobi, Kenya
Country:
Kenya
Contract Type:
Full Time
Job Category:
Hospitality and Hotel Jobs in Kenya
Number of Positions:
1
Deadline:
Saturday, 31 May 2025

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Outlets Manager job at Fairmont Hotels & Resorts | Apply Now

Nairobi, Kenya

Full Time

Are you looking for Hospitality jobs in Kenya 2025 today? then you might be interested in Outlets Manager job at Fairmont Hotels & Resorts

Deadline: 

31 May 2025

About the Organisation

Fairmont Hotels & Resorts is a globally recognized luxury hotel brand known for its exceptional service, iconic properties, and unforgettable guest experiences. With a strong presence in Kenya and around the world, Fairmont is dedicated to delivering world-class hospitality through innovation, sustainability, and passionate service.

Job Title

Outlets Manager job at Fairmont Hotels & Resorts

Fairmont Hotels & Resorts

Job Description

Reporting directly to the Food & Beverage Manager, the Outlets Manager will lead and supervise the F&B outlet teams, ensuring smooth day-to-day operations. This role includes mentoring staff, ensuring adherence to brand and safety standards, driving service innovation, and managing key administrative responsibilities such as scheduling, reporting, promotions, stock control, and planning. The Outlets Manager will also support in delivering high-quality events and corporate functions, enhancing guest satisfaction, and meeting financial targets. This leadership role is vital to maintaining the operational excellence and premium guest experiences that define Fairmont.

Duties, Roles and Responsibilities

  • Lead, mentor, and train the Food & Beverage Operations team

  • Ensure compliance with Fairmont brand standards and legal obligations

  • Develop and launch innovative products and service offerings

  • Drive memorable guest experiences in all F&B outlets

  • Oversee daily operations of the Food & Beverage Department

  • Handle administrative duties such as staff rostering, stock ordering, reporting, and promotions

  • Support planning and execution of events, including private and corporate functions

  • Assign tasks and oversee performance of subordinate staff

  • Monitor guest and employee satisfaction and align with operational goals

  • Implement health, safety, and sanitation standards

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

Education and Experience:

  • Proven experience in a senior leadership role in the Food & Beverage sector

  • Previous experience in a luxury hotel or high-end hospitality environment is an advantage

  • Beverage knowledge is a plus


Skills and Competencies:

  • Strong leadership and mentoring abilities

  • A passion for food, beverage, and guest service

  • Excellent communication and interpersonal skills

  • Strategic thinking and innovation capability

  • Team-oriented with a high-performance mindset

  • Strong organizational and planning skills

  • Ability to build relationships with internal and external stakeholders

How to Apply

ONLINE APPLICATION ONLY!

Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.

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