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Kampala, Uganda

Full-time

Deadline: 

December 1, 2023 at 2:00:00 PM

About the Organisation

NFT Consult is a business process outsourcing firm with offices in Uganda, Kenya, Rwanda, Tanzania, Zambia, Burundi, South Sudan and UK.

We are an ISO 9001:2015 accredited Human Resource Management firm offering Recruitment, Manpower Outsourcing, Payroll and Provision of IT Enabled HR Solutions. We specialise in the Oil & Gas, Telcoms, IT and Financial Sectors and are located in Uganda, Kenya, Rwanda, Tanzania, Burundi, Zambia and South Sudan. Through the partnerships we have developed with our clients and firms offering similar services we are able to extend our services throughout Africa. We are committed to making a difference in our community through the relevant solutions we offer.

Job Title

Operations Manager job at Nft Consult Ltd

Job Description

Our Client runs a media platform that provides marketing and advertising services through magazines, web, social media and mobile app. Our client is seeking to recruit a hard working and competent individual who will lead the BTL (Events / Activations) Department and preside over the Senior Acc and Events Executives and the Junior Acc and Events Executives.

Report To: General Manager

The Operations Manager will ensure the delivery successful events and promotions through effective internal administration of processes and effective leadership of a team of executives.

Duties and Responsibilities

Daily and Monthly Responsibilities

  • Monthly Departmental Performance Reporting to the General Manager

  • Task Allocation to Team Members

  • Up skilling / Guidance / Mentorship / Technical Guidance to Team Members

  • Perform client service / relationship management for Key Clients: attending meetings, conveying needs to team, technical support

  • Concept Contribution and Concept Development for Events

  • Day-to-day administration of events and programs including monitoring vendors, logistics planning, monitoring attendance, resolving issues.

  • Overseeing the on the day set up and break down of events as required by the Events Team

  • Early mornings will involve managing and coordinating suppliers to ensure that they adhere to event objectives and set up in a safe, secure and timely manner.

  • Late nights will involve managing guests to ensure that they leave the venue safely, whilst also coordinating and overseeing suppliers who are breaking down equipment.

  • Task administration: Planning, reporting and adherence to internal processes and procedures.

Qualifications and Competencies

Required Skills and Qualifications

  • Team Management Experience

  • Event coordination experience.

  • Relationship management, customer service, hospitality experience.

  • Corporate work space experience: Good written and spoken English, good document writing skills, good presentation skills, good executive presence.

  • Strong interpersonal, co-working and collaborative skills.

  • Excellent organizational, communication, negotiation, and multitasking skills.

  • Strong customer-service oriented attitude.

  • Aptitude for tech and collaborative / co-working digital tools such as Google Drive. I.e High computer literacy.

  • Ability to work early morning and late nights as well as weekends and out of Kampala.

  • Confidence to work independently.

  • Hands-on and outgoing attitude.

  • Preferred

  • Experience with Event Management, Activations.

  • 2-3 Year Experience in the Corporate Space

  • Experience in Hospitality Industry

  • Active Interest in the Hospitality Industry: Restaurants, Hotels, Events, Lifestyle.

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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