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Kampala, Uganda

Full-time

Deadline: 

October 27, 2023 at 2:00:00 PM

About the Organisation

Ecobank Uganda is a bank in Uganda that operates as a commercial bank under a license granted by the Bank of Uganda, the central bank and national banking regulator.

Job Title

Manager Aquiring job at EcoBank

Job Description

Identify & execute commercial/market initiatives for incremental volume/revenues/ profits

Duties and Responsibilities

BUSINESS & FINANCIAL PERFORMANCE

  • Function will be responsible for the end to end lifecycle - planning, execution and implementation of the capabilities that fall under all four of these domains. - cash displacement, increase acceptance (Card & payments acquiring, alternate payment experience (Ecobank Pay) & increase revenue

  • Grow Consumer to Business (C2B) segment - Delivering the ability for consumers to pay merchants that might not have full electronic acceptance infrastructure, such as sole traders, market stall operators or micro businesses

  • Business to consumer payments(B2C)- Enabling businesses with a need to make fast, direct-to-account payments to consumers, such as emergency relief funding, insurance payouts or gift vouchers grow the largest active agency network in country

  • International payments: Combining (in one easy to use application) the ability for people to do near real-time payments across different financial institutions and overseas country product sales targets distributed on digital channels and through agency

  • Guide the design of the platform from a client/user experience perspective

  • Build value based and strategic “win-win” relationships with partners where applicable


CUSTOMER MANAGEMENT

  • Identify & execute commercial/market initiatives for incremental volume/revenues/ profits

  • Ensure the affiliate distribution is optimized leveraging consumer analysis

  • Actively pursue opportunities to improve our route to Market, leveraging best practices

  • Ensure application of consumer programs designed to enhance consumer brand equity

  • Drive horizontal expansion through outlet creation incentive programs

  • Ensure high customer satisfaction as measured and monitored through Customer feedback surveys


LEADERSHIP & PEOPLE MANAGEMENT

  • Embed the payments/digital/agency distribution agenda in organizational culture

  • Provide timely and accurate information on distribution management activities and metrics

  • Actively partner with the affiliate head of Cash Management and Business Heads to optimize distribution


PROCESS CONTROL & OPERATIONAL PERFORMANCE

  • Ensure there is a strong internal control system in place to minimize operational losses and franchise risks and monitor its adequacy and effectiveness


STRATEGIC INITIATIVES

  • Lead strategic initiatives that will position Ecobank Uganda s as ‘wherever, whenever’ preferred provider of banking services from an acquiring perspective

  • Implement a loyalty program for merchants and customers that will result massive growth in product sales

Qualifications and Competencies

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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