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Job Summary

Job Title:
IT Applications support Officer
Employer:
Brac Uganda Bank Ltd
Location:
Kampala, Uganda
Country:
Contract Type:
Full-time
Job Category:
Information Technology
Number of Positions:
1
Deadline:
Sunday, 19 May 2024

Related Jobs

IT Applications support Officer job at Brac Uganda Bank Ltd | Apply Now

Kampala, Uganda

Full-time

Are you looking for Information Technology Jobs in uganda 2024? If yes, then you might be interested in IT Applications support Officer job at Brac Uganda Bank Ltd

Deadline: 

19 May 2024

BRAC Uganda is a leading development organization committed to improving the quality of life for people living in poverty, particularly through its focus on education, healthcare, economic empowerment, and social justice. With a stellar reputation for its innovative approaches and impactful programs, BRAC Uganda has been recognized as a pioneer in providing scalable and sustainable development solutions that empower vulnerable communities.

The organization fosters a collaborative and inclusive work culture where employees are encouraged to grow professionally and contribute to meaningful change. BRAC Uganda offers a range of job opportunities and flexible work arrangements, promoting a healthy work-life balance while supporting personal and career growth.

Established as a branch of the global BRAC network, which began in Bangladesh in 1972, BRAC Uganda has expanded its operations over the years, providing services across various regions of Uganda and becoming a trusted partner for local communities and development stakeholders. The organization’s business model focuses on creating self-sustaining social enterprises, driving impact through education, microfinance, healthcare, and social development. With a significant presence and extensive reach across Uganda, BRAC’s programs touch millions of lives annually.

Core values of integrity, innovation, empowerment, and social inclusion guide its operations, ensuring that the needs of the underserved are met with dignity and respect. The organization is also deeply committed to corporate social responsibility, investing in programs that address environmental sustainability, community development, and social welfare. For more information, visit their website at www.brac.net.

IT Applications support Officer job at Brac Uganda Bank Ltd

Brac Uganda Bank Ltd

Responsible for the day-to-day technical support of the core banking system and other applications ensuring system stability and enhanced performance. This role entails the controlled resolution of operational incidents and problems (deviations from planned or expected core banking operations), the drawing in of specialized expertise wherever appropriate, and the provision of advice and information aimed at minimizing the occurrence and impact of service incidents through process improvement.

  • Assist in database designs, update, and amend existing database. Monitor database performance, availability, and efficiency. Create complex query definitions that allow data to be extracted. Support users and maintain databases by identifying and solving database requirements.

  • Perform data backups and other data recovery and resilience procedures such as database replication and restoration of data.

  • Maintain database performance by calculating optimum values for database parameters, implementing new releases, completing maintenance requirements, and promoting process improvements.


  • Perform system End of day. End of month and End of year for Core Banking System and related Channels.

  • Set up, test, and support new databases and data handling systems like a data warehouse that will support BRAC's Business intelligence (BI) and analytic system requirements.

  • Support backend /frontend troubleshooting of end of day and normal operation of core banking system and other applications/channels. Channels support (Mobile USSD, Agent etc.)

  • IT project Support

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Bachelor's degree in computer science, Information Technology, or related field.

  • Minimum of two-three years' experience in ICT Department in a financial institution.


SKILLS & COMPETENCES

  • Knowledge of Orbit-R Core Banking System.

  • Experience in Designing. Developing and deploy CBS reports using Crystal report tool.

  • Good knowledge of technical infrastructure and its interdependencies.

  • Good knowledge of IT infrastructure and its interdependencies. Banking experience or awareness of the bank's products, services, and business.

  • Relational database management skills (Oracle, MSSQL and MySQL).

  • Proven experience to handle pressure and work under stress in emergencies.

  • Knowledge of Application Programming interfaces (APIs)

  • People management skills

• Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@brac.net NOT later than Sunday 19th May, 2024.
• All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd.
• Note: Only shortlisted candidates will be contacted.

BRAC Uganda Bank Ltd is regulated by Bank of Uganda and Customer deposits are protected by the Deposit Protection Fund of Uganda up to 10 million UGX. Terms & Conditions Apply

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