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Kampala, Uganda
Full-time
About the Organisation
On 6th December 2018, it was announced that NIC Bank, an institution with a rich history of retail banking; and CBA Bank, a forerunner of innovation in the banking space, would be merging to form a new bank with unmatched strength, expertise and regional reach.
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting-edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from the best-in-class choice of products to investment solutions tailored to your specific needs.
Job Title
IT Application Officer job at NCBA
NCBA Bank
Job Description
Job Purpose Statement
Assistant IT Manager to manage Banking and auxiliary applications, Manage Service Level for logged calls in Daraja overall operations that facilitate the stable operation of the bank’s IT Applications. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly Core Banking Operations, Integration, Channels, Enterprise Systems and all major business applications. In collaboration with external vendors, system experts and information security experts the Applications Manager will schedule and direct activities to resolve software and service problems in a timely and accurate fashion.
Duties and Responsibilities
Key Accountabilities
Manage and set priorities for design, maintenance, development and evaluation of all Applications systems including Core Banking, Enterprise systems, Treasury Systems, Channels, Credit systems, Payment systems, Risk systems, Middleware’s and other Application related systems
Manage in-country Applications Operations to ensure projects, incidents, problems, service requests and escalations are dealt with according to defined set of policies, processes, procedures and SLA's.
Manage the effectiveness of the in-country Technology Applications (systems, people, policy, controls and procedures) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access.
Provides effective leadership to IT Applications to ensure a conducive work environment and employee satisfaction. This is through facilitation of appropriate training and development programs, coaching and mentoring approaches and ensuring that appropriate tools and resources are available to staff to execute on their roles and responsibilities.
Contribute in the development and updating of a Business Continuity Plan for the IT operations of the bank
Provide and execute detailed Disaster recovery plans for Core Banking and other critical business applications
Liaise with the Head of IT, Group Head of Applications, Group Head of IT Security, Manager of Infrastructure and other internal business units for maintenance and deployment of the BCP.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Ideal Job Specifications
A Bachelor’s degree in Computer Science, Information Technology or related field,
Minimum 5 years’ experience with 3 years in a managerial role within a large highly digitized organization designing, implementing and managing mission critical systems
Certification and experience implementing best practice frameworks e.g. COBIT, ITIL preferred
Project Management Certification: PMP or PRINCE2
Four years’ experience in Application support in medium to large organizations.
Hands on and practical knowledge in use of RDBMs e.g. Oracle, MS SQL
Working experience in a bank or other financial services organization.
Experience in Management of Support Contracts, RFP’s and Third party support providers.
Technical Competencies
Enterprise architecture, road mapping and future proofing technology platforms against dynamic and emerging business requirements
Leadership to nurture and sustain employee satisfaction, and to manage changes.
Performance Management to optimize employee productivity
Organization development to effectively structure the operations of IT Application frameworks and support for optimal performance.
Knowledge and experience in modern practices for IT Applications architecture and operations in medium to large banks to provide guidance on quality improvements and strategic changes
Technical skills to effectively perform or guide performance of Application design and operations activities/tasks in a manner that consistently produce high quality of service.
Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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