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Hotel Manager / Administrator job at Reputable Hospitality Company | Apply Now
Central Region, Ghana
Full Time
Are you looking for Hospitality jobs in Ghana 2025 today? then you might be interested in Hotel Manager / Administrator job at Reputable Hospitality Company
About the Organisation
This reputable company operates within the hospitality sector in Ghana, delivering exceptional lodging and guest services. The organization is focused on maintaining high standards of service delivery, customer satisfaction, and operational excellence. With operations in the Central Region, the company aims to attract and retain clients through professionalism and innovation in hospitality management.
Job Title
Hotel Manager / Administrator job at Reputable Hospitality Company
Reputable Hospitality Company
Job Description
The position involves managing day-to-day hotel operations, including reservations, guest check-ins, staff supervision, customer service, financial reporting, and adherence to hospitality standards. The manager will also lead marketing and branding initiatives, ensure compliance with regulatory requirements, handle customer feedback, and implement strategies to maximize revenue and asset returns. The successful candidate will work closely with top management and will also be responsible for developing a motivated and innovative team.
Duties, Roles and Responsibilities
Promote the company brand through professional service and marketing.
Oversee reservations and guest check-ins.
Ensure full compliance with regulatory and industry standards.
Lead and manage a professional and innovative team.
Handle customer inquiries, requests, and complaints efficiently.
Perform administrative duties to support the hotel's daily operations.
Manage financial operations to ensure optimal returns on assets.
Maintain a balanced scorecard to monitor operational performance.
Plan and execute promotional and hospitality events.
Report directly to management on hotel performance and issues.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Educational Requirements:
Minimum of First Degree, HND, or Diploma in Hospitality Management, Marketing, Communication, or a related field.
Experience:
Minimum of 3 years post-national service experience in a similar hospitality management role.
Competencies and Skills:
Strong team leadership and interpersonal skills.
Numeracy and effective communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work under minimal supervision.
Bilingual (French or German) is an added advantage.
Must have a pleasant and professional demeanor.
Willingness to relocate to Winneba or surrounding areas (relocation at own expense).
How to Apply
