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Entebbe, Uganda

Full-time

Deadline: 

December 12, 2023 at 2:00:00 PM

About the Organisation

Uganda Airlines is Uganda’s Flagship national passenger and cargo carrier. Airline provides scheduled Air transportation in East Africa and near International Markets and plans to expand its network to Southern Africa, Europe, the Middle East, and the Far East.

Job Title

Head Safety and Quality job at Uganda Airlines

Job Description

Managing the SMS on behalf of the Accountable Manager.

Duties and Responsibilities

  • Managing the SMS on behalf of the Accountable Manager.

  • Maintaining and updating the SMS manual as required.

  • Maintaining and managing the safety databases.

  • Revising and updating the SMS Implementation Plan.

  • Tasking managers with the responsibility of incident root cause analysis including taking corrective action to assist in closing incidences.

  • Management of an effective safety data and information protection system.

  • Performing and facilitating hazard identification and safety risk awareness and analysis.

  • Reporting all Mandatory Occurrence Reports to UCAA as per regulations.

  • Maintaining records and safety documentation and providing periodic reports on the organization’s safety performance.

  • Planning and organizing staff safety training and providing independent advice on safety matters.

  • Monitoring safety concerns in the aviation industry and their perceived impact on the organization’s operations or service delivery.

  • Coordinating and communicating (on behalf of the Accountable Manager) with the State’s oversight authority, and other State, and international agencies as necessary on issues relating to safety.

  • Being the focal point for coordinating any issues with the UCAA, other Company Safety personnel and other safety organizations.

  • Facilitating and Coordinating Safety Action Group meetings and acting as the secretary to the company’s Safety Review Board.

  • Managing the training of staff in Safety Management processes and procedures.

  • Maintaining and improving an efficient Corporate Emergency Response Plan, including ensuring proper amendment of the airline’s Emergency Response Procedures Manual. Coordinating Emergency Response activities with internal and external entities.

  • Attending as an observer, at any Company inquiry into accidents, incidents, or operational matters concerning safety.

  • Publishing the periodic Company flight safety publications.

  • In conjunction with the Safety Review Board make safety risk tolerability decisions.

  • Coordination and implementation of emergency response procedures.

  • Be the overall authority of the company's internal and external Audit program.

  • Shall be the primary liaison with the Uganda Civil Aviation Authority on behalf of the Accountable Manager.

  • To Monitor and ensure compliance with all company operating procedures.

  • To ensure that the Quality Assurance Program is independent.

  • Keep a database to ensure effective management of data derived from the quality assurance program.

  • Shall be the main focal point for all certification projects that the Airline undertakes.

  • Shall support the user departments in all developmental and expansion projects as applicable to the company strategy and goals.

  • To develop, maintain, and implement an annual and biannual audit schedule in accordance with the requirements set by the company standards and Uganda Civil Aviation Regulations.

  • Shall report directly to the Accountable Manager and maintain an independent position to ensure that all Quality assurance is managed in the most objective manner possible.

  • To oversee the preparation of audit reports for the respective departments and ensure departmental heads are aware of the levels of compliance in their respective departments.

  • Work hand in hand with the safety manager to ensure that all post holders companywide perform and manage safety and security risks that might be a threat to aircraft operations.

  • To ensure that all Post holders conduct operations in accordance with conditions and restrictions of the Air Operator Certificate (AOC) and the Approved Maintenance Organization, and in compliance with applicable regulations and standards of the company as laid down in the operation manuals.

  • Ensure that all company processes and procedures are subject to continuous improvement in accordance with the restrictions of the Air Operator Certificate (AOC) and the respective AMO approvals.

  • Keep under constant review improvements in safety equipment, procedures, and training and make constant recommendations,

  • Shall be responsible for the preparation and coordination of the Management Review Meeting that will be held once a year as per company regulatory requirements.

  • Attend Quality meetings and review boards to discuss matters arising from quality and safety audits.

  • Shall be the document owner of all company procedures manuals to ensure that they are produced to an acceptable standard.

  • Responsible for the oversight of the SMS operations throughout the organization

  • Shall work hand in hand with all operational departments to ensure that all contracted support organizations and service providers are acceptable to the company in accordance with company internal procedures and Uganda Civil Aviation Authority Regulations.

  • Perform quality surveillance on all operational systems, including that of the contracted organizations as a whole to ensure that they remain in conformity with the regulatory requirements and that all operations and maintenance is carried out in accordance with the maintenance contracts;

  • Establish and maintain a communication and coordination system between the different operational and maintenance departments and management.

  • To ensure that all non-conformances arising from audits are subject to closure during the required period that is set for them.

  • When delegating duties, ensure that individuals are qualified and competent to conduct the duties assigned to them.

  • Shall have the authority to conduct an audit/inspection in any operational area when deemed necessary.

  • Liaise with the Safety Manager and Security Manager as required and monitor the safety-related requests for corrective actions, as part of the Flight Safety Program monitoring function.

  • Ensure that all aircraft listed on the AOC are maintained to the standards required by Uganda Airlines and the conditions of AOC as prescribed by Uganda Civil Aviation Authority

  • Any other duties as required from time to time

Qualifications and Competencies

Desired Qualification and Experience:

  • Technically qualified in the field of aircraft flight operations or maintenance with at least five years’ experience.

  • Holder of a license in either flight operations or maintenance

  • Holder of a bachelor’s degree in relevant subject matter is an added advantage

  • Successful completion of training in SMS and Quality management.

  • Knowledge and experience in IOSA and ISAGO practices shall be an added advantage.

  • Strong communication and presentation skills.

  • Analytical thinking

  • Attention to detail.

  • Good Interpersonal skills

  • High level of Integrity and Confidentiality

  • Sound understanding of Quality Audit reports.

  • Trained and conversant with Airline Quality operations systems and procedures

  • Trained and conversant with Quality auditing

  • Trained and conversant with Airline Safety Management systems

  • Trained and conversant with Accident Investigation processes and procedures

  • Trained and conversant with Aviation Document Management and Control System

How to Apply

Application letters (pdf), complete with Curriculum Vitae giving two (2) referees and copies of academic and professional certificates, should be submitted online at careers@ugandairlines.com. The deadline for submission is 12 December, 2023 by 5.00P.M.
Only shortlisted and successful candidates will be contacted, and any form of phone calls or lobbying will lead to automatic disqualification.
Uganda Airlines is an Equal Opportunity Employer.

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