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About the Organisation
Head of Brand and Communication job at Airtel Uganda | Apply Now
Kampala, Uganda
Airtel Uganda is a leading telecommunications company committed to providing affordable and innovative mobile services that connect people across Uganda and beyond. With a mission to enrich lives and empower individuals and businesses through accessible mobile technology, Airtel Uganda has earned a strong reputation for its high-quality service delivery and customer-centric approach. Known for its dynamic work culture, Airtel Uganda fosters an inclusive environment that values diversity, creativity, and professional growth, making it an attractive employer for individuals seeking a challenging yet rewarding career.
The company offers various job opportunities and flexible work arrangements, emphasizing the importance of work-life balance and career development. Since its inception, Airtel Uganda has continually evolved, expanding its mobile and digital services to meet the growing needs of the Ugandan market. The company’s business model focuses on providing affordable voice, data, and mobile money services, positioning Airtel Uganda as a key player in the region’s telecommunications sector. With a broad customer base and extensive network reach, Airtel Uganda serves millions of subscribers across the country and is recognized as one of the largest telecom providers in Uganda.
Airtel Uganda’s core values of integrity, customer commitment, and innovation guide its operations, while its CSR initiatives focus on education, health, and environmental sustainability. For more information, visit www.airtel.co.ug.
Are you looking for Marketing jobs in Uganda 2025 today? then you might be interested in Head of Brand and Communication job at Airtel Uganda
Full Time
Deadline:
19 Aug 2025
Job Title
Head of Brand and Communication job at Airtel Uganda
Airtel Uganda
Job Description
Job Opportunity: Head of Brand and Communication
Company: Airtel Uganda
Location: Uganda
Website | ✉️ info@airtel.co.ug
Application Deadline: Not specified
About the Role
Airtel Uganda is seeking a dynamic and strategic Head of Brand and Communication to lead the company’s brand strategy and communication initiatives. This role is pivotal in driving customer engagement, increasing brand love, and ensuring a consistent brand message across all platforms to achieve business growth and Annual Operating Plan (AOP) objectives.
You will work closely with sales, marketing, and product teams to deliver impactful, revenue-focused campaigns while maintaining Airtel’s brand identity and customer-centric philosophy.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Apply Before: 19/08/2025, 14:30
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How to Apply
Develop and implement a compelling, customer-driven brand and communication strategy aligned with Airtel’s business goals.
Drive brand love by developing emotionally resonant and effective brand communication.
Prioritize high-impact marketing activities to boost trial, usage, and customer loyalty.
Ensure Airtel achieves target Share of Voice and maintains top-of-mind awareness.
Uphold and promote Airtel’s brand identity and philosophy in all communications.
Innovate and expand into unique, relevant communication channels (including digital and social media).
Benchmark Airtel’s brand efforts against competitors and adapt strategies accordingly.
Create clear, engaging communication that influences consumers to choose Airtel first.
Guide creative development and maintain consistency across campaigns and materials.
Design and manage point-of-sale branding and ensure alignment with corporate identity standards.
Execute digital marketing and social media campaigns with a focus on engagement and cost-efficiency.
Manage communication budgets and ensure efficient use of resources.
Lead, coach, and inspire the Brand & Communications team to deliver outstanding results.
Measure campaign effectiveness and consumer take-rates to inform future strategy.
SERVICES
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INDUSTRIAL
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RESIDENTIAL
MBA or Postgraduate qualification in Marketing, Mass Communication, or Business Administration.
Additional certifications in Advertising, Digital Marketing, or Communication are an added advantage.
8–10 years of experience in marketing, branding, or communications, preferably in the telecom or FMCG sectors.
Minimum 3 years in a leadership or management role.
Agency-side experience is a plus.
Key Skills & Competencies
Exceptional creative judgment and a strong grasp of brand storytelling.
Excellent interpersonal and influencing skills to manage internal and external stakeholders.
Strong verbal and written communication skills.
Strategic thinking and business acumen with a customer-first mindset.
Project management and time management expertise.
Entrepreneurial drive and ability to lead innovation.
Data-driven decision-making with strong analytical skills.
Highly results-oriented with the ability to manage budgets and service levels efficiently.
Why Join Airtel Uganda?
At Airtel Uganda, you'll be part of a leading telecommunications brand committed to innovation, customer satisfaction, and making meaningful connections across Uganda. We offer a dynamic work environment, opportunities for growth, and the chance to make a real impact.
