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Head, Shared Services job at Standard Bank | Apply Now
Are you looking for Bank Jobs in Uganda 2024? If yes, then you might be interested in Head, Shared Services job at Standard Bank
Kampala, Uganda
Full-time
Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.
The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.
Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.
The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact.
Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.
Head, Shared Services job at Standard Bank
Standard Bank
To lead, develop and manage the Holdings and Subsidiaries Services business in Stanbic Uganda, ensuring the business operates within all regulatory and legislative frameworks and delivers consistent, high-quality service to all clients. Participate in the leadership and management of the SUHL business across all businesses to contribute to the long-term sustainability and profitability of the business. To manage a portfolio of strategic projects and change programmes, across the SUHL business functions, by engaging with and supporting project teams consisting of executives, leaders, along with their identified representatives, including risk mitigation and conflict resolution. Scope potential current and future capabilities that can be delivered centrally for economies of scale, effectiveness and standardization taking into cognizance the business metrics or requirements. Design and communicate changes affecting business processes and organisational changes to achieve the strategic objectives of the business.
Act as the senior point of escalation for SUHL and Subsidiaries. Report progress to CE and represent CE at relevant forums.
Contribute to the development of annual business plan for SUHL which will operationalise the SUHL strategy by developing specific, actionable plans and executing identified projects that will contribute to the attainment of the strategy and objectives
Contribute towards the achievement of financial targets by monitoring adherence to the business models and service to clients to ensure the profitability of the business.
Engage with members of the Finance team for complex or expensive business cases to ensure that the benefits case is adequately challenged and sound, by monitoring ongoing project spend against deliverables, timelines and highlighting all key concerns to the project owners.
Determine that there are an appropriate number of Key Persons within the SUHL business, with appropriate job descriptions and KPIs to ensure the business operates within the regulatory framework.
Direct the provision of efficient and accurate Procurement services for the Subsidiaries ensuring consistent and high-quality work that is compliant with all the regulatory requirements to attain high client service levels.
Plan, manage and monitor the utilisation of resources across the portfolio including business resources, external consultants, contractors and other vendor resources, by working with stakeholders to update resourcing forecasts on a monthly basis.
Engage with the regulator, as required, to ensure that all regulatory obligations are met through the implementation of effective controls in line with all licensing obligations, anti-money laundering requirements, local legislation as well as legislation to ensure full compliance and maintenance of the SUHL operating licence.
Monitor and ensure the implementation of and adherence to company standards, policies and procedures, ensuring that they are compliant with the relevant legislation and regulation, identify and address areas of concern to ensure that SUHL operates within the prescribed frameworks.
Provide inputs into the formulation of the SUHL Strategy, in line with the overall Country strategy, by providing jurisdictional expertise and strategic insights.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
First Degree Business Commerce, MBA
Work Experience:
More than 10 years at Extensive Senior Management experience in a Financial Services or Service delivery environment.
Required:
Total number of years' experience, 15 years
Additional Information
Behavioral Competencies:
Directing People
Embracing Change
Empowering Individuals
Establishing Rapport
Exploring Possibilities
Making Decisions
Providing Insights
Taking Action
Team Working
Upholding Standards
Valuing Individuals
Technical Competencies:
Business Acumen (Audit). The ability to understand the current and future organizational environment including the economical and regulatory impact to inform risk assessment and recommendations on appropriate control and quality frameworks
Customer Understanding . The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.
Product Knowledge .Knowledge and understanding of the features, benefits and pricing of the products and services on offer to customers.
Compliance. The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply.
Risk Management. Demonstrates knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk.
Risk/ Reward Thinking. The ability to provide due consideration to risks, rewards and the cost of control measures in evaluating business opportunities, process and system changes.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
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