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Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships

Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation

Develop and implement relationship management plans for complex potential customer to identify & build relationships with decision-makers and to enable an effective two-way flow of information\resolution of issues

Evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation

Extract and combine data to generate standard reports

Maintain relationships with companies, either personally or by supervising an account management team. Work within established systems to develop solutions, generate new opportunities and ensure all customer demands are met

Present products and/or services to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement

Sell a range of products and services to significant customers and/or manage a sales team for a given area, with guidance from senior colleagues.

Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization; and ask relevant questions to gather information,

Use performance management systems to improve personal performance and monitor team performance;

Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations.

allocate work and review completion, take appropriate corrective action to ensure timeliness/quality; manage team formal individual performance management and appraisal