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Kampala, Uganda



January 14, 2024 at 12:00:00 PM

About the Organisation

Q-Sourcing Servtec, a hallmark of HR excellence in East Africa, stands as the go-to recruitment agency for organizations aiming for growth. As a frontrunner in human capital management, our expertise spans across talent acquisition, training, and outsourcing, catering to the diverse needs of businesses in Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Our solutions don’t just stop at hiring; we dive deep into assessing and developing both people and systems, ensuring organizations harness their full potential in this rapidly evolving work landscape.

For over 17 years, we’ve been the bedrock for countless East African businesses, offering them innovative staffing solutions and providing sustainable employment opportunities across various sectors. Whether it’s head hunting experts in Tanzania, casual management services in Kenya, or expatriate management in Uganda, our commitment to elevating the HR realm remains unwavering.

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Job Title

Estates & Facilities Lead job at Q-Sourcing Limited

Job Description

Ensure recruitment of adequate profiles, manages, coaches and motivates Estate and Facilities team

Duties and Responsibilities

Roles and Responsibilities

Estates and Facilities strategy, budgeting, risk management, HR management.

  • Define the affiliate Estate and Facilities strategy and goals in line with Business requirements and Group’s objectives and ensures adherence to the defined strategy.

  • Define and manages Estate and Facilities roadmap and provisions / optimizes Estate and Facilities budget and ensures that budget is always adhered to.

  • Monitor and controls performance metrics related to the achievement of the Estate and Facilities department’s objectives.

  • Puts in place risk management processes and ensures that risk management is embedded in Estate and

  • Facilities processes and frameworks.

  • Ensure recruitment of adequate profiles, manages, coaches and motivates Estate and Facilities team

  • members and ensures they have the required skills at all times.

Estate and Facilities project portfolio management and reporting.

  • Plan and oversee the realization of all affiliate’s Estate and Facilities operations including proper office

  • accommodation and maintenance of services for the affiliate within the predefined timeframe and budget.

  • Technical Support, Operational assistance and Quality Assurance and ensure adequate resource planning within budget.

  • Oversee the implementation of the continuous improvement process as well as the design and maintenance of the office space and residences.

  • Act as the last escalation level and point of contact for technical problems and provides adequate problem resolutions.

  • Ensure the implementation of corrective and preventive actions.

  • Oversee cost control activities related to the Section’s expenditures as well as expenditures concerning the services of the company, including Buildings and Housing Management and other services.

Estate and Facilities Service management, procurement, and relationship management

  • Manage the relationship with stakeholders to anticipate their needs (Office space, accommodation, Storage and Parking) to maximize Business satisfaction.

  • Manage the relationship with HQ, and ensures efficient interactions with local Estate and Facilities team.

  • Contract Management and relationship with suppliers: oversee the realization of SLAs and benchmark Estate and Facilities.

  • Ensure that suppliers offer so as to ensure appropriate supplier’s selections.

  • Supervise and validates the procurement of new required services and makes sure that capacity

  • requirements are always anticipated.

  • Communicates change management, promote innovation, projects and department results, risks, changes to stakeholders as well as strategy, goals and KPIs, policies and procedures to Estate and Facilities team.

  • Promote Estate and Facilities services (existing and new), results and trends across business. Identify and approves relevant concepts to optimize Estate and Facilities performance.

  • Oversee the activities requiring the input of the Procurement Unit, H3SE including planning, solicitation, negotiation, and, if necessary, termination of contractual and procurement action. Provide policy guidance on procurement as well as technical advice to the team and ensure that established Company procurement policies and procedures are adhered to.

  • Manage analysis and performance monitoring of the effectiveness and execution of asset management and control procedures in the company.

  • Manage the allocation of space and office planning and coordinate related building services requirements; define, manage and coordinate facility-related requirements.

  • Manage the facilities and contracts related to Estate and Facilities.

  • Manage the provision and administration of third-party liability insurance coverage for Company premises, property, assets and equipment.

  • Draft, update and exercise the Company business continuity plan and other Organizational Resilience Management System policies.

  • Carry out programmatic/administrative tasks necessary for the functioning of the Section, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance in the section,

  • Ensure that the outputs produced by the Section maintain high-quality standards, comply with the relevant mandates and that reports are clear, objective and based on comprehensive data.

  • Prepare inputs for the work programme of the Division, identifying priorities, and allocating resources for the timely delivery of outputs.

  • Foster teamwork and communication among staff in the Section and across organizational boundaries.

  • Knows and observes the company HSE policy, rules and procedures, participation to HSE activities and global improvement.

Qualifications and Competencies

Mandatory Qualifications/Experience required

  • Qualification: Bachelor’s degree in a related field. Master’s degree in relevant field

  • Experience:

  • Minimum 8-10 years’ experience in maintenance projects.

  • Knowledge of tendering procedures and negotiation techniques.

  • Knowledge of budget control (Costs and deadlines).

  • Ability to make decisions and arbitration, good customer care.

  • Availability, autonomy, integrity, responsiveness and decisiveness

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How to Apply

Are you interested? Click the "APPLY" button below to submit your application.


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