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About the Organisation
Everlight Solar is a company operating in the renewables and environment sector on a mission to provide homeowners with simple and affordable clean energy through solar-powered technology solutions. As an employer, the company beckons qualified job seekers to become part of the “fastest-growing industry in the nation” through career openings in accounting & finance, data entry, and other fields. For applicants interested in achieving a healthy work-life balance, Everlight has offered flexible work options, such as 100% remote opportunities.
To qualify for open roles at Everlight Solar, applicants should demonstrate relevant skills and other qualifications. Examples include qualities of integrity and honesty, strong customer service and problem-solving skills, high attention to detail, and familiarity with relevant computer software. The company is passionate about cultivating an environment that empowers associates to do their best work, grow their careers, acquire new skills, and be their best selves. Ultimately, leadership wants its team to be emotionally connected with Everlight’s long-term vision while maintaining productivity in their daily job functions. Furthermore, Everlight Solar is an equal opportunity employer proudly inviting people with disabilities, veterans, ex-cons, and people from all levels of education and ethnic backgrounds to apply.
Everlight Solar was founded in 2017 to offer a cleaner and safer energy alternative to the electricity generated by expensive and unsafe fossil fuels that account for “80% of carbon dioxide emissions.” Operating on the belief that going solar should be headache and hassle-free, the company employs an “expert crew” that travels to customers and offers full installation of solar panels, along with ongoing support services. Since its founding, Everlight has been featured by Houzz. The company is headquartered in Salt Lake City, Utah, and maintains locations across the United States.
Headquarters
Salt Lake City, Utah
Customer Service Representative job at Everlight Solar | Apply Now
Remote, OR, USA
Are you looking for Remote Customer Service Representative jobs 2025 today? then you might be interested in Customer Service Representative job at Everlight Solar
Full Time
Deadline:
31 May 2025
Job Title
Customer Service Representative job at Everlight Solar
Everlight Solar
Job Description
As a Customer Service Representative at Everlight Solar, you will play a central role in customer communication and relationship building. Operating remotely in a fast-paced environment, you will handle incoming calls, identify customer needs, resolve issues, and provide accurate information using the appropriate tools. You will be expected to follow company procedures, maintain detailed records, and ensure excellent customer service standards are met. This role requires excellent communication skills, strong attention to detail, and the ability to multi-task effectively.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLINE APPLICATION ONLY!
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How to Apply
Handle high volumes of incoming customer calls
Identify and assess customer needs to ensure satisfaction
Build and maintain trust-based relationships through interactive communication
Provide accurate, valid, and comprehensive information using appropriate tools
Address complaints, offer solutions, and ensure follow-up
Keep records of interactions, process accounts, and maintain documentation
Adhere to communication protocols and company policies
Go the extra mile to ensure customer engagement and satisfaction
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Some prior experience in customer service or a similar role preferred
Strong phone handling and active listening skills
Ability to work independently and in team settings
Excellent verbal and written communication and presentation skills
High attention to detail and organizational skills
Ability to multitask, prioritize, and manage time efficiently
Comfortable operating in a fast-paced environment
Must own a Mac computer and be fluent with the Apple ecosystem (iOS, macOS, iWork)
Availability for night shifts and alternating weekend schedules
Work schedule: 4 days/week, 10-hour shifts (8am - 6pm CST), including alternating Saturdays
