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Duties and Responsibilities:

• Oversee the management of the front desk office and reception area in accordance with established standards. Collaborate with the Clinical team to provide guidance to patients and direct them to appropriate service points. Efficiently handle incoming and outgoing phone calls, maintaining comprehensive call records as per Hospital guidelines

• Welcome, register, and assist patients and visitors, ensuring they are directed to relevant offices

• Address inquiries and offer general information regarding the department's activities and services

• Disseminate information about the Hospital's services,

  complying with established Hospital policies and procedures.

• Foster effective coordination between internal and external customers and various Departments.