top of page
Share this Job:
Looking for a rewarding career in Uganda? Checkout the available   Omziki  jobs february 2024  today. Easily apply for current vacancies on AfriCareers.net, and get hired.

Client Service Specialist job at Omziki Distribution | Apply Now

Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Client Service Specialist job at Omziki Distribution

Kampala, Uganda

Full-time

Deadline: 

April 30, 2024 at 2:00:00 PM

About the Organisation

We support and value all creatives whether you’re just getting started, or already established and just need extra support. Sign up with Omziki to distribute your music globally.

Grow your Business

Job Title

Client Service Specialist job at Omziki Distribution

Job Description

The Client Services Specialist will be the primary point of contact on the Distribution team for our clients, assisting them with inquiries and providing exceptional support.

Duties and Responsibilities

  • Provide excellent customer service to our clients via email, and live chat.

  • Assist customers with platform questions, troubleshooting and general distribution inquires.

  • Answer product-related questions and provide information about our music catalog, releases, and promotions.

  • Handle customer complaints and escalate complex issues to management.

  • Maintain accurate records of customer interactions and transactions using our CRM system.

  • Stay informed about industry trends, new music releases, and upcoming events to provide informed recommendations to customers.

  • Contribute to the continuous improvement of our customer service processes and procedures.

Qualifications and Competencies

  • High School Diploma or Bachelor’s Degree in Business Administration or a related field

  • 3+ years experience in customer service or a related field, preferably in the music industry.

  • Strong understanding of DSPs (Spotify, SoundCloud, iTunes/Apple Music, Pandora, Tik Tok, YouTube, etc.)

  • Excellent communication and interpersonal skills, with a positive attitude and a customer-centric approach.

  • Ability to multitask and prioritize in a fast-paced environment.

  • Proficiency in computer skills, including experience with CRM software and Microsoft Office.

  • Strong problem-solving and time management skills.

  • Stability to work effectively both independently and as part of a team.

Enroll for CPA Uganda Course

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

PRO CV WRITER

Increase your chances of getting hired with the perfect resume

Let us help you create a perfect CV and Cover Letter!

30% higher chance of getting a job

42% higher response rate from recruiter

Related Jobs
Infectious Diseases Research Collaboration (IDRC)
Research Coordinator job at Infectious Diseases Research Collaboration ( IDRC )

Administrative jobs

Deadline: 

May 24, 2024

Research Coordinator job at Infectious Diseases Research Collaboration ( IDRC )
Systems For Development (S4D)
Country Coordinator/Business Lead job at Systems For Development (S4D)

Administrative jobs

Deadline: 

May 24, 2024

Country Coordinator/Business Lead job at Systems For Development (S4D)
Opportunity Bank
IT Database Administrator job at Opportunity Bank

Administrative jobs

Deadline: 

May 22, 2024

IT Database Administrator job at Opportunity Bank
Opportunity Bank
IT Applications Administrator job at Opportunity Bank

Administrative jobs

Deadline: 

May 22, 2024

IT Applications Administrator job at Opportunity Bank
Future Options Consulting
Technical Advisors Rule of Law, Democracy and Good Governance with GIZ job at Future Options Consulting Ltd

Administrative jobs

Deadline: 

May 20, 2024

Technical Advisors Rule of Law, Democracy and Good Governance with GIZ job at Future Options Consulting Ltd
You may also Like!
Free Cover Letter
Remote Jobs - Work From Home Jobs
bottom of page