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About the Organisation
CDD & Liability Operations Officer job at Standard Chartered Bank Uganda | Apply Now
Kampala, Uganda
Standard Chartered Bank is a leading international banking group with a strong presence in over 50 markets, committed to driving commerce and prosperity through innovative financial solutions and sustainable growth. With a history dating back to 1853, the bank has built a global reputation for excellence, earning recognition for its commitment to responsible banking, diversity, and inclusion.
It fosters a collaborative and inclusive work culture, offering employees opportunities for career growth, flexible work arrangements, and a purpose-driven environment that prioritizes integrity and innovation. Standard Chartered provides a wide range of career opportunities across retail, corporate, and investment banking, leveraging cutting-edge digital solutions to enhance customer experiences and financial accessibility.
The bank continuously evolves by integrating fintech innovations, artificial intelligence, and blockchain solutions into its business model to remain at the forefront of the banking industry. With a workforce of over 80,000 employees and a network spanning Asia, Africa, the Middle East, Europe, and the Americas, Standard Chartered upholds core values of integrity, responsibility, innovation, and collaboration.
Actively engaged in corporate social responsibility, the bank champions financial inclusion, environmental sustainability, and community investment initiatives such as Futuremakers, which empowers young people through education and employment opportunities. For more information, visit their official website at www.sc.com.
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in CDD & Liability Operations Officer job at Standard Chartered Bank Uganda
Full Time
Deadline:
30 Apr 2025
Job Title
CDD & Liability Operations Officer job at Standard Chartered Bank Uganda
Standard Chartered Bank Uganda
Job Description
This role entails managing monthly Exceptional Management Framework (EMF) reports, handling client communication for documentation and data amendments, and working closely with Global Business Services and other internal stakeholders. It involves processing unclaimed accounts for transfer to Bank of Uganda, coordinating with legal and compliance units, supporting Deposit Protection Fund reporting, and addressing governance and risk activities. The officer will support frontline units with CDD, Anti-Money Laundering (AML) compliance, and client management processes while ensuring adherence to regulatory requirements and internal policies.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Review and act on monthly EMF reports
Manage client communication and document requests
Submit and track static data amendments with GBS
Coordinate with WRB COO and Head of Onboarding for approvals
Monitor and report Turnaround Time (TAT) breaches
Process unclaimed accounts and coordinate with Bank of Uganda
Prepare data and reports for DPF quarterly submission
Address governance issues, risk forums, and client complaints
Manage requests related to garnishee/court orders
Perform CST checks and provide responses
Support AML and CDD activities
Conduct training and awareness sessions for frontline teams
Respond to internal and external audit and regulatory queries
Participate in remediation projects and strategy alignment
University degree
Strong analytical, interpersonal, and computer skills
Awareness of AML and CDD processes
Experience with risk management and governance reporting
Knowledge of financial services regulations and compliance
Ability to manage multiple stakeholders and priorities
Excellent communication and documentation skills
Experience with client communication and operations support
Ability to handle confidential and sensitive information responsibly


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