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Business Analyst job at DFCU Bank Uganda | Apply Now
Kampala, Uganda
DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country. For more information
Are you looking for Information Technology Jobs in Uganda 2024? If yes, then you might be interested in Business Analyst job at DFCU Bank Uganda
Full-time
Deadline:
10 Jul 2024
Business Analyst job at DFCU Bank Uganda
DFCU Bank Uganda
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
As a Business Analyst reporting to the Business Change Manager, you will be dedicated to identifying and analyzing stakeholder requirements. Your primary responsibility will involve ensuring that the solutions developed align perfectly with these requirements, guaranteeing effective delivery and satisfaction.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Anticipate and understand the needs of respective departments within the context of the Bank Strategy and align them with business objectives.
Translate the business needs of stakeholders into detailed functional requirements to effectively document and communicate business requirements to the development team and other key stakeholders.
Elicit business (functional and non-functional requirements) and technical requirements from respective stakeholders to determine risks and premises linked to a given project thoroughly.
Research and interact extensively with both current and future end users to consider future technological changes and how they might impact the project when defining requirements to be delivered.
Conduct detailed analysis to discover, define, document, and analyze requirements that are associated with specific business objectives to arrive at a precise and clear definition of the scope of a project.
Create and utilize documents throughout the project’s life cycle that include a requirements management plan, use cases, user stories, and project vision document.
Coordinate problem-solving engagements to deliberate on and determine how certain needs can be satisfied alongside newly acknowledged constraints which may include policy or procedural changes during the implementation stage because of technological, functionality, or compatibility issues.
Engage with the concerned stakeholders and the development team to devise new ways of achieving projected results while saving on available resources.
On delivery of a solution, confirm that Business Requirements have been delivered according to Business needs before communicating the same to affected stakeholders.


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A Bachelors Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field
Adept at Financial Technology, Change, Process Management & Innovation
A professional qualification such as a Certification of Competency in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP), or any Project Management Qualification is required.
Six Sigma Lean Green Belt would be an advantage.
At least 5 years of work experience, 3 of which should be in a technology, business analysis, change management or operations position in a financial services institution or Fintech.
Creative, critical thinking skills and detail-oriented
Knowledge of business and industry
Command of Project Management Methodologies
Adequate technical acumen to understand current state, identify needs and define solutions.
Understanding of how technical systems work and how the work of changing them is done.
Able to process a wide variety of information, evaluate the costs and benefits of solutions, and solve complex business problems.
Leadership, negotiation and decision-making abilities
Elicitation, facilitation and communication skills
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below;
Vacanciesbank@dfcugroup.com
dfcu Bank is committed to giving equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.
Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.


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