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Branch Operations Manager job at Pride Bank Limited (PBL) | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Branch Operations Manager job at Pride Bank Limited (PBL)
About the Organisation
Pride Microfinance Limited (MDI) is a Microfinance Deposit-taking Institution regulated and supervised by the Bank of Uganda under the MDI Act, 2003, and MDI Regulations, 2004. Established in 1995, Pride has grown to become Uganda's leading MDI, offering innovative financial solutions aimed at empowering economically vulnerable individuals and communities. With a robust network of 42 branches, 4 Enhanced Contact Offices, and 1 Contact Office across the country, Pride is committed to delivering accessible and inclusive banking services.
The institution's vision is to be the preferred provider of inclusive, customer-centric financial solutions, and its mission focuses on empowering communities through convenient banking. Pride upholds core values such as delivering the best customer experience, efficiency and effectiveness, fairness, integrity and accountability, teamwork, and a focus on sustainable development.
Kampala, Uganda
Full Time
Job Title
Branch Operations Manager job at Pride Bank Limited (PBL)
Pride Bank Limited (PBL)
Job Description
Job Title: Branch Operations Manager
Organisation: Pride Bank Limited (PBL)
Duty Station: Kampala, Uganda
The Branch Operations Manager will report to the Branch Manager and will be based at any of Pride’s Branches. He/she will be responsible for overseeing and controlling general operations at the Branch by guiding, monitoring, controlling and planning for resources and confirming that all branch activities are carried out in line with Bank’s internal controls.
Duties, Roles and Responsibilities
Responsible for supporting the growth and achievement of the branch deposits and non-credit income targets.
Hold relevant branch individuals accountable for the implementation of effective strategies to ensure compliance to all relevant laws, regulations and internal policies and procedures
Ensure 100% compliance to Branch Operations, policies and procedures.
Supervise cash operations within the branch while ensuring that the highest standard of customer service is delivered.
Monitor and manage the branches’ liquidity by maintaining up-to-date liquidity projection reports and replenishing the branch’s ATMs.
Manage the performance productivity and development of unit staff in line with set HR guidelines.
Manage the staff productivity and development of staff in line with set HR guidelines.
Developing and adherence to annual branch budgets.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A Bachelor’s Degree in any discipline.
4 years’ experience of Banking Operations.
Should possess 2 principal passes at A’ level and credits/pass in Mathematics and English at O’level.
Should have knowledge in banking operations and should not be more than 40 years of age.
All Internal staff should have at least good performance rating in the recent appraisal cycles.
How to Apply
If you believe you have the necessary skills and experience and desire to make a difference, then apply immediately and send a detailed curriculum vitae, letters of recommendation from 3 referees, copies of academic transcripts, postal address and a daytime telephone contact. Interested candidates should forward their applications to the HEAD PEOPLE & CULTURE via Email to: recruitment@pridemicrofinance.co.ug
Deadline: 25th April 2025
NB: Only shortlisted candidates will be contacted
