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Kampala, Uganda
Full-time
About the Organisation
Bank of Africa Uganda Limited (BOA Uganda) is a key player in the Ugandan banking sector, providing a wide range of financial services to individuals, businesses, and institutions. As part of the Bank of Africa Group, which operates in 18 countries across Africa, BOA Uganda benefits from a strong network and extensive experience in the African financial landscape.
Established in 1985, BOA Uganda has grown significantly, earning a reputation for reliability, innovation, and customer-focused services. The bank offers a comprehensive suite of products, including personal and business banking, loans, savings and investment accounts, and digital banking solutions. Its commitment to leveraging technology has led to the development of robust online and mobile banking platforms, making financial services more accessible and convenient for its customers.
BOA Uganda is known for its strong focus on small and medium-sized enterprises (SMEs), providing tailored financial solutions to support their growth and development. The bank offers various credit facilities, advisory services, and business development support to help SMEs thrive in a competitive market.
The bank also places a high priority on corporate social responsibility, engaging in numerous initiatives aimed at improving the well-being of communities in Uganda. These initiatives include support for education, health, environmental conservation, and economic empowerment projects. Through its community outreach programs, BOA Uganda demonstrates a commitment to making a positive impact on society.
Job Title
Branch Manager job at Bank Of Africa
Bank of Africa Uganda Limited
Job Description
To lead and manage the Branch in regard to Business Growth, Relationship Management, Customer Service, Operations and Risk in line with the strategies and policies of the Bank
Duties and Responsibilities
Key responsibilities
Take charge of the branch budget and design a branch business strategy, and guide all branch activities to support the achievement of Branch goals;
Lead the Branch team in scanning and structuring the market so as to Identify business opportunities and drive market action to achieve business targets;
Monitor and control the financial performance of the branch with the aim of growing branch earnings and profitability;
Prepare quality credit proposals in line with Bank policies for presentation to the credit committee and provide guidance and coaching for the branch team in acquiring quality credit business;
Drive a culture of great service and quality relationship management in order to retain and develop customers and expand the Bank’s wallet-share through brand loyalty;
Ensure branch-wide compliance with the Bank’s internal control framework and all other regulations, and oversee daily operations of the branch to foster operational efficiency in line with the regulations and policies of the Bank;
Monitor the credit portfolio and support debt collection / recovery initiatives to minimize the portfolio-at-risk, non-performing assets and related losses;
Provide regular branch reports to management;
Manage, motivate and develop the Branch team through rigorous performance management, coaching, mentoring and learning interventions to create a capable team to deliver the Branch mission.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Skills, knowledge and experience
Bachelor’s degree in Business, Finance, Banking, Marketing or a related field
Professional or post-graduate qualifications in Finance or Marketing or related fields are added advantage
5 years’ experience in Financial Business Development, with exposure to Operations
Strong track record in Direct Selling, Sales Management and Relationship Management
Grasp of the Bank’s Policies, Processes and Procedures relating to Business, Operations, Credit and Business
Knowledge of the Bank’s business model, its strategy and all of its products and services
Knowledge and interpretation of industrial and national economic trends
Required Competencies
Strategic vision: Demonstrate business acumen, strategic thinking, and global perspective to align HR strategies with organizational goals.
Data-informed decision-making: Utilize data analytics and technology for evidence-based decision-making, risk management, and competitive intelligence.
Change and talent management: Navigate change effectively, engage in talent planning, succession planning, and collaborate with leadership for organizational agility.
Effective communication: Communicate HR initiatives strategically, ensuring alignment with overall organizational strategies and fostering understanding.
Ethical leadership and adaptability: Integrate ethical considerations into HR strategies, stay agile in dynamic environments, and demonstrate ethical leadership.
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
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