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Battery Swapping Station Attendant job at Zembo | Apply Now
Are you looking for Engineering Jobs in Uganda 2024? If yes, then you might be interested in Battery Swapping Station Attendant job at Zembo
Kampala, Uganda
Full-time
Zembo is spearheading Africa's shift to electric mobility. Based in Kampala, Uganda, Zembo provides affordable PayGo electric two-wheelers to low-income motorcycle-taxi drivers, commonly known as “boda-boda” drivers. Their innovative battery swapping service allows clients to quickly swap batteries within minutes at any of their numerous stations, ensuring seamless and efficient operations. By offering sustainable and cost-effective transportation solutions, Zembo is transforming the mobility landscape for boda-boda drivers and contributing to a greener future.
Battery Swapping Station Attendant job at Zembo
Zembo
Battery Swapping Station Attendant
Electric Motorcycle drivers using Zembo motorcycles receive “fuel” by visiting our charging stations and swapping a battery instead of filling a petrol tank. The Station Attendant is responsible for maintaining the day-to-day execution of re-charge services and equipment that keep our customers on the road.
Customer Service:
Battery Swapping - When a customer visits the swapping station, the Station Attendant removes the depleted battery and replaces it quickly with a fresh one.
Recording the Swap (receive, store, and issue) batteries in the station via the Zembo Hub app. You will be the single point of contact for all inventory and equipment at the station.
Respond to and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive first-class support and assistance in swapping their depleted batteries with fully charged ones.
Respond to customer inquiries and resolve any issues or concerns.
Station Management
Ensure the station is always presentable – station cleanliness, floor arrangement, product handling, and the immediate external environment and signage.
Ensure station meets all Health and Safety (HSES) standards as instructed.
Reporting:
Complete reports for start and end of shift, weekly, and monthly reports, and also report on System failures, repairs, security issues, etc.
Asset Management:
Safeguard company assets to avoid losses and damage and ensure risk aversion in running the station facilities.

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INDUSTRIAL

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RESIDENTIAL

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INDUSTRIAL

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Has a minimum of a diploma or equivalent from a recognized institution.
Possess customer service skills and value the representation of the voice of the customer.
Experience in the use of technology – smartphone and web-based applications.
Demonstrates sound judgment, and excellent analytical, interpersonal, communication, presentation, and reporting skills.
Natural problem-solver
Is honest, trustworthy, and possesses a high degree of personal integrity and professionalism.
Ability to work flexible hours, including weekends, evenings, and public holidays
Ability to lift at least 25 kilograms.
Ability to work in a fast-paced environment.
Fluent in English, Luganda, and other local languages
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
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