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Kampala, Uganda

Full-time

Deadline: 

November 28, 2023 at 2:00:00 PM

About the Organisation

Equity Group Holdings Limited, formerly Equity Bank Group, is a financial services holding company based in the African Great Lakes region.

Job Title

Banking Officers job at Equity Bank Uganda Limited

Job Description

Equity Bank is one of the region’s leading banks whose purpose IS to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda, Southern Sudan and DR Congo, Equity Bank is now home to more than 12 million customers, the largest customer base in the Eastern African Region.

Duties and Responsibilities

  • To open and maintain accounts for customers, ensuring compliance with KYC and AML policies and procedures.

  • To process deposits, withdrawals, transfers, payments and other transactions for customers, ensuring accuracy and efficiency.

  • To provide financial advice and solutions to customers, such as loans, savings, investments and insurance products, based on their needs and goals.

  • To cross-sell and upsell the bank's products and services to existing and potential customers, generating revenue and increasing customer loyalty.

  • To handle customer complaints and queries, resolving them in a timely and satisfactory manner.

  • To maintain records and reports of transactions, activities and performance, adhering to the bank's standards and regulations.

  • To participate in training and development programs, enhancing skills and knowledge.

  • To work as a team player, collaborating with colleagues and supervisors to achieve the bank's objectives and vision.


Qualifications and Competencies

Qualifications, Skills and Experience:

  • The applicants for the Equity Bank Banking Officer must hold a Second Upper Degree

  • 2 principal passes at A’ level

  • Credit in English and Maths at O level

How to Apply

Click https://forms.office.com/r/mMzxzQZ8d8 to submit your bio information and then submit your application with a detailed resume, copies of the relevant certificates and certified transcripts in a single PDF file to: recruitment@equitybank.co.ug before Tuesday 28th November 2023.

Note: Only recent graduates (2019 to date) will be considered.

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