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Kampala, Uganda

Full-time

Deadline: 

December 31, 2023 at 2:00:00 PM

About the Organisation

Stanbic Uganda Holdings Limited (SUHL) is part of the Standard Bank Group, Africa’s largest Bank measured by footprint and assets. The company (SUHL) is comprised of 5 subsidiaries which include: Stanbic Bank Uganda Limited: - the leading commercial bank in the country, Stanbic Properties Limited: - a real-estate company , SBG Securities Uganda Limited : - an investment and brokerage firm, Stanbic Business Incubator Limited: - an enterprise development institution and FlyHub Uganda Limited: - a technologies and innovations company.

Job Title

Banker, Personal job at Standard Bank

Job Description

To take demand from personal customers for any banking matters ranging from product questions to customer account activities.

Duties and Responsibilities

  • To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

Qualifications and Competencies

Qualifications

Minimum Qualifications

  • Type of Qualification: Secondary/High school/A levels/Matric

  • Field of Study: Not applicable

  • Experience Required

  • Client Coverage

  • Personal and Private Banking

  • 1-2 years

  • Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.


Additional Information

Behavioral Competencies:

  • Checking Details

  • Convincing People

  • Developing Expertise

  • Developing Strategies

  • Embracing Change

  • Establishing Rapport

  • Examining Information

  • Exploring Possibilities

  • Following Procedures

  • Generating Ideas

  • Impressing People

  • Interacting with People

  • Inviting Feedback

  • Meeting Timescales

  • Pursuing Goals

  • Seizing Opportunities

  • Showing Composure

  • Taking Action

  • Team Working

  • Thinking Positively


Technical Competencies:

  • Application & Submission Verification (Consumer Banking)

  • Banking Process & Procedures

  • Client Acceptance & Review

  • Customer Understanding ( Consumer Banking)

  • Processing

  • Product Knowledge (Consumer Banking)

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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