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Front Desk Officer job at Hr Beyond Limits | Apply Now
Mukono, Uganda
Full Time
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Front Desk Officer job at Hr Beyond Limits
About the Organisation
HR Beyond Limits is a human resource consulting firm based in Kampala, Uganda. They specialize in helping clients with talent management processes and organizational development needs. The company is dedicated to the ethical, timely, and successful placement of top-tier talent, providing creative solutions to help top management achieve organizational goals in a competitive market. Their services include recruitment and placement, consulting and management, as well as training and development. HR Beyond Limits develops customized HR solutions that cater to companies of all sizes by identifying the needs of all stakeholders within the organization and creating viable solutions that benefit the entire group.
HR Beyond Limits prides itself on an integrated team approach and a "full-service/one-stop source" philosophy, which distinguishes them from other HR consulting firms. They aim to help businesses hire the best talent at the lowest cost, allowing companies to focus on growth and development while saving time and resources.
The company's vision is to be the premier provider of integrated HR solutions both nationally and internationally. Their mission is to develop client-centered HR concepts and programs that support business goals, providing a unique, cost-effective one-stop source for all HR needs. Core values include integrity, collaboration, excellence, empowerment, and responsibility (HR Beyond Limits) (HR Beyond Limits).
Hr Beyond Limits is a consulting firm that offers innovative human resource management solutions to businesses across various industries. The company focuses on optimizing workforce performance through efficient recruitment and management practices.
Job Title
Front Desk Officer job at Hr Beyond Limits
Hr Beyond Limits
Job Description
The Front Desk Officer will serve as the first point of contact for visitors and stakeholders, representing the company with professionalism and hospitality. This role involves efficiently handling front desk operations, including customer service, communication, clerical support, and office logistics. The candidate will also assist in maintaining an organized and welcoming reception area, supporting HR and administrative functions, and upholding customer service standards.
Duties, Roles and Responsibilities
Greet, welcome, and direct visitors professionally.
Ensure all guests sign in and follow company visitor protocols.
Respond to inquiries from clients, suppliers, and stakeholders courteously.
Answer, screen, and forward incoming calls, taking messages where necessary.
Handle all correspondence via phone, email, and in-person interactions.
Redirect customer concerns and complaints to the appropriate departments.
Maintain a tidy and presentable reception area with necessary office supplies.
Manage and distribute incoming and outgoing mail.
Perform clerical duties such as filing, photocopying, and document management.
Assist in scheduling meetings and maintaining appointment logs.
Ensure all guests and employees adhere to the company’s visitor policy.
Maintain a professional appearance and demeanor at all times.
Uphold confidentiality and handle sensitive information with discretion.
Coordinate office logistics such as stationery requisition and distribution.
Support HR and administrative teams with ad hoc tasks as required.
Monitor and report any front office maintenance needs.
Ensure adherence to workplace safety and customer service standards.
Maintain accurate records of visitor logs and office supplies inventory.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Diploma or Bachelor's degree in Business Administration, Office Management, Secretarial Studies, or a related field.
Minimum of 2 years in a front office, receptionist, or administrative role, preferably in the agribusiness or FMCG sector.
Poficiency in MS Office Suite (Word, Excel, Outlook).
Knowledge of office equipment (printers, scanners, telephone systems).
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Attention to detail and problem-solving skills.
Ability to handle high-pressure situations with professionalism.
Fluency in English and Luganda or any other local language is an advantage.
Knowledge of customer service best practices.
Familiarity with agricultural supply chains or grain processing industry is a plus.
How to Apply
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
